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Boosters all away

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Conny_Freese
Conny_Freese Posts: 8 Level 2

Hello, my Boosters all away, I wantet Farm Heroes update, and now I have no Boosters on my Tablet. What can I do, to become the back.

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  • PummyRaj
    PummyRaj Posts: 35,367 Candy Moderator
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    Hello @Conny_freese 🤗 Hearty Welcome to our Farm King Community!

    I am sorry to hear that you lost all your boosters in your game 😕

    Did you make sure that you have logged in? Because, I have seen and experienced that, sometimes, when we install the updates, we will be logged out for some reason!! So, please make sure that, that is not the case for you 👍

    ** If you don’t see your boosters even after logging in, please come back and let me know.

    To reply back, simply type in the blank box given below to my comment.

    Talk to you soon. Have a Farmtastic rest of the day 🌺

  • Conny_Freese
    Conny_Freese Posts: 8 Level 2
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    I,m online in King, but the Boosters not back

    conny

  • PummyRaj
    PummyRaj Posts: 35,367 Candy Moderator
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    Thank you, Conny!

    I would suggest you to contact the “Customer Care” directly from your game. Please see below images and follow those steps…


    2) Select the option “why can’t I find my boosters”👇


    3) Below screen will appear. Now, click on “Purchases & Gold Bars” 👇


    4) In the next screen, see if any of the provided information will be useful and helpful for you. If not, scroll down all the way until you see👇“Contact us”


    ** Click on that button and fill the form with ALL details needed. Since you are contacting them from your mobile device, they will automatically receive your email address and ID number to help you out.


    Please let me know how it goes and/or if you need further help.

    Hope everything works out and you will receive your missing boosters back into your game again 🤞

    Talk to you soon. Have a Farmtastic rest of the day 🍏🍏

  • Conny_Freese
    Conny_Freese Posts: 8 Level 2
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    I can,t find customer care

    LG Conny

  • Lady_Choo
    Lady_Choo Posts: 24,908 Pet Rescue Moderator
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    @Conny_Freese did you follow the screenshots that @PummyRaj gave you?

    You can contact them from this link too but you will need to give them more information this way.

Hey! Would you like to give us your opinion?