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Farm Heroes Saga not loading on Windows (Edited: Solved)
Comments
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To add to what @Lady_Choo has mentioned, I understand your frustration and concern about the ongoing issue with the game. I want to assure you that we are actively working with the studio to address the issue, but as of now, there is no concrete update or solution available.
The studio is diligently investigating the problem to identify its root cause. However, troubleshooting becomes more challenging when not everyone is affected. Currently, it seems that a smaller percentage of players are affected compared to those who can still play the game.
Please know that we genuinely empathize with the frustration and disappointment this situation may be causing you and other members of the community. We are advocating on your behalf and constantly requesting updates from the studio. Rest assured that we are doing everything within our power to find a resolution.
We apologize for any inconvenience and disappointment this may be causing, and we assure you that we are as eager as you are to see the issue resolved.
In the meantime, we encourage you to continue sharing your experiences and feedback in the community. Your input is essential for us to keep track of the situation and advocate for a solution effectively. We'll continue to update you regularly on any progress and developments regarding the issue.
Thank you for your understanding and patience.
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No news yet, you guys?
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Any update on when this problem might be resolved as I can now only play via facebook and that continues to have problems not saving add ons and not allowing events
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The studio send their apologies, they know how frustrating it is. The issue is hard to fix as it doesn't affect everyone so they cannot pin point to a specific reason. Everyone gets windows updates, but not everyones game is affected. Do you use windows 10 or 11? Also welcome to the community🤗
Sorry @BradStark they are still investigating!
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I found the solution after my candy crus soda saga just did this yesterday. I'll copy and paste the pst that fixed both games for me
SApple2 Posts: 139 Level 2
7:03AM edited 7:20AM Answer ✓
Let me simplify my post to minimize confusion. 🙂
1.) Suggested solution by @ruthreynals
2.) Article that explain what Microsoft Visual C++ Redistributable is and why it's crucial component when it comes to Windows application.
What Is the Microsoft Visual C++ Redistributable Used For?
https://www.makeuseof.com/microsoft-visual-c-redistributable-guide/
Lots of apps require the Microsoft Visual C++ Redistributable to run, but what on Earth is it?
3.) Link to the latest supported Microsoft Visual C++ Redistributable downloads
Latest supported Visual C++ Redistributable downloads
https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170
I hope this will help everyone
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Thank you, I will pass it over to the CM to mention to the studio!
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It's now been over 3 months, any solutions??????
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Update:
Not sure what you did on your end but I'm able to play again on PC!!
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It was something to do with a windows programme that caused the game to go screwy but hopefully its all fixed now! Glad you're able to play again, I would have gone nuts lol.
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The game seems to be working fine now. Of course, I had to start from the beginning, but that's okay.
But the new Hero Mood is really silly. Why can't it let me collect the remaining items and increase my score?
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