Farm Heroes Saga not loading on Windows (Edited: Solved)

Geetar100

Same here. Quick flash of the screen then it disappears. Thanks in advance for any assistance! Take care!

Geetar100

Oh yeah, Windows 10 on a desktop. Thanks again!

Evergoddess

Still not working on windows 10, any updates on fix?

Lady_Choo

They are still working on it, was the last update we had.

I will ask the cm again if she has heard anything. We really appreciate your patience, We know what its like when games don't work 😭

Lady_Choo

@Geetar100 and @Evergoddess Good afternoon, have you had any success with it since?

Geetar100

Good morning, it's still behaving the same way. A quick flash then it disappears.

Lady_Choo

https://community.king.com/en/farm-heroes-saga/discussion/comment/2682300#Comment_2682300

Ok so the community manager has asked if the progress is being saved, either by the kingdom or by Facebook. And if so, if you would mind trying a reinstall. Clear temp files and restart your computer before you install it back in, see if that helps!

You will lose boosters but at this point, you cannot use them anyway 😔

Evergoddess

https://community.king.com/en/farm-heroes-saga/discussion/comment/2682212#Comment_2682212

No success yet. I uninstalled the game, cleared the files, restarted my computer, then reinstalled the game as told. Still just a flash on screen then nothing.

Geetar100

Same here. Does the exact same thing, unfortunately.

Lady_Choo

https://community.king.com/en/farm-heroes-saga/discussion/comment/2682570#Comment_2682570

https://community.king.com/en/farm-heroes-saga/discussion/comment/2683582#Comment_2683582

Thanks both of you, I'm sorry that didn't work, I'll let the CM know. There are no updates in the Microsoft store?

Could I ask which model computers you have too and your windows version. You'll find that in settings. I'm assuming windows updates have been done too?

The more info we gather, the more it helps you see as not everyone is having the issue. Which is good for those that don't but not straightforward when it comes to a fix 😔