Can't Reset Password

Scapho1d

Hi, the app kept freezing for me on Android so I reinstalled it. I couldn't remember my password so tried to reset it. I get the email with the link to reset, can type in a new password, but when I hit the 'Change Password' tab nothing helps.

Any ideas?

Lady_Choo

Hi @Scapho1d and welcome to the community. We had a few issues of this but it resolved itself if you open your browser in "incognito mode" so it might be worth trying to see if it works.

We did have an issue with the app freezing, but it was a game issue so now you have found us, its always worth checking here first to see if the issue is reported before reinstalling.

We have some contests running if you want to try your luck 🤗

Scapho1d

Many thanks @Lady_Choo. 🤗

It didn't work using Brave but did on Firefox, I'm back in!

Lady_Choo

Excellent news!!