Game becomes unresponsive when checking the event tab - ⛔ FIXED!

Vallyvally79

From Yesterday the game crushes if I try to check events. Please make something!!!

aleciafaith

Beginning this morning, I can only play regular levels. Every time I click on my events, the game freezes. I have forced closed, restarted, I have plenty of memory and app is up to date on S22.

aleciafaith

Nevermind...I logged out and logged back in and it fixed the problem but I started over on the farm pass and lost the race i was almost finished.

PummyRaj

Hello Alecia @aleciafaith🤗 Hearty Welcome to our lovely Farm King Community!

I saw couple more complaints regarding their game freezing when selecting Events!

I am glad to know that the issue was resolved with log-in & log-out! That is the first troubleshooting step the Kingsters suggest us to follow.

But, I am very sorry to hear that you lost the Farm Pass progress😢 Did you try to log-out & log-in again and see if that brings back the progress?

If it doesn't, please contact the King Player Support

(a) Either through this link --> https://soporto.king.com/contact ;

(b) or directly from your game App -- through "Customer Support" tab, which you can access even from the home page of Farm Heroes Saga app

Please let me know if you have any questions.

Hope everything goes well and you receive your lost progress🤞

poppyandme

My game also freezes if I click events. I have logged out and in again and it hasn't fixed it.

Thmo

This marked box,

the game just freezes and I have to restart the game

encantes

https://community.king.com/en/farm-heroes-saga/discussion/406548/cant-open

Hello and Welcome in this Community 🍓 🍏 🍓 🍏

Sorry about this glitch!!!! The Farm Studio is aware of it and are working to fix it!! I have the same problem 😔

If you open the game you can play a level but dont click on the event button otherwise the game will be freezed

We will write you soon when we have further information!

I wish a super day 🌞 🌞 🌞

Bettijayne

I have the same issue :((

Thmo

https://community.king.com/en/farm-heroes-saga/discussion/comment/2662291#Comment_2662291

Thank you for your reply 😊

PummyRaj

Hello @Vallyvally79🤗 Hearty Welcome to our lovely King Community!

We have received some more complaints in the past 2 days. So, we have reported and the Farm game Studio team is aware about this issue and are working on it. But, we do not have an ETA for the fix. We will get back to you when we know something.

If you have any further questions, please post back by typing in the blank box given below to my comment.

Thank you for reporting and have a great rest of the day🌻🌻

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2662319#Comment_2662319

Hello @Bettijayne🤗 Hearty Welcome to our lovely Farm King Community!

I am sorry that you too are experiencing the freezing issue in your game!

As my friend @encantes mentioned above, the Farm game Studio is aware about the issue and are working on a fix.

We will update you when we have any information.

Thank you for being patient and understanding! Have a great rest of the day🌻