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Hello Alecia @aleciafaith๐ค Hearty Welcome to our lovely Farm King Community!
I saw couple more complaints regarding their game freezing when selecting Events!
I am glad to know that the issue was resolved with log-in & log-out! That is the first troubleshooting step the Kingsters suggest us to follow.
But, I am very sorry to hear that you lost the Farm Pass progress๐ข Did you try to log-out & log-in again and see if that brings back the progress?
If it doesn't, please contact the King Player Support
(a) Either through this link --> https://soporto.king.com/contact ;
(b) or directly from your game App -- through "Customer Support" tab, which you can access even from the home page of Farm Heroes Saga app
Please let me know if you have any questions.
Hope everything goes well and you receive your lost progress๐ค
Hello and Welcome in this Community ๐ ๐ ๐ ๐
Sorry about this glitch!!!! The Farm Studio is aware of it and are working to fix it!! I have the same problem ๐
If you open the game you can play a level but dont click on the event button otherwise the game will be freezed
We will write you soon when we have further information!
I wish a super day ๐ ๐ ๐
Hello @Vallyvally79๐ค Hearty Welcome to our lovely King Community!
We have received some more complaints in the past 2 days. So, we have reported and the Farm game Studio team is aware about this issue and are working on it. But, we do not have an ETA for the fix. We will get back to you when we know something.
If you have any further questions, please post back by typing in the blank box given below to my comment.
Thank you for reporting and have a great rest of the day๐ป๐ป
Hello @Bettijayne๐ค Hearty Welcome to our lovely Farm King Community!
I am sorry that you too are experiencing the freezing issue in your game!
As my friend @encantes mentioned above, the Farm game Studio is aware about the issue and are working on a fix.
We will update you when we have any information.
Thank you for being patient and understanding! Have a great rest of the day๐ป