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Cannot collect gold bars that were won

gaiaswan
gaiaswan Posts: 4

Level 1

I have the same problem that came up in August with someone else. I used to love the booster where you grow the cropsie, but once I reached the level where you win the gold bars in the basket, the Collect button jams, and you also cannot get back to the game. This has happened twice before, and twice after searching online I've shut down, restarted the computer, and then can do nothing with it until about 24 hours later, when you can get back into the game and the gold bars are credited. But surely this problem can be fixed???

Best Answer

  • PummyRaj
    PummyRaj Posts: 43,015
    Answer ✓

    Hello @gaiaswan🤗 Hearty Welcome to our lovely Farm Community!

    I am sorry to hear about the issue with collecting the Gold Bars from 123 Grow Cropsie!

    This is the first time I have received Gold Bars from the event and I too have experienced this issue in my game this morning. The ChooChoo kept skipping for few minutes and made it impossible to collect the Gold. But, I kept clicking on and around the "collect" tab and after few minutes, I received the Gold Bars.

    But, you are right... we should not experience this glitch!! I will report to our Farm In-charge, so that they can give a heads-up to the Farm Studio.

    Thank you for reporting the issue. I will get back to you if I have any follow up news.

    Thank you for joining our Community and have a great rest of the day🍎

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