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Game Crashes When I try to access the Event Tab - Edited by CM: Issue Fixed!

BlackDogsOfAmerica
BlackDogsOfAmerica Posts: 5 Level 2
edited October 2023 in Support

This started 10/03. I've not been able to access my events, because whenever I try, the game crashes. I'm on level 2070 and play on a Samsung flip phone. Any ideas?

Best Answers

  • QueenB
    QueenB Posts: 15,227 Community Manager
    Answer ✓

    We are sorry to hear that you have been experiencing this issue but know that this has been flagged as high priority to the team and they are working on correcting this issue.

    Please make sure you keep the game app up to date and do not reinstall the game app as we can't guarantee you that it will fix the issue.

    Thanks for your patience while this gets looked at 🙏

  • QueenB
    QueenB Posts: 15,227 Community Manager
    Answer ✓

    Hello all, hope everyone had a lovely weekend 🤩

    We would like to inform that we have been working on fixing the issue with the game freezing when accessing the Event tap.

    We would like to ask if you could check for available update on your device as there should be a new version, 6.24.3 that should take care of this issue.

    Please let us know if updating to the new version has fixed the issue.

    Thank you 🙏

  • PummyRaj
    PummyRaj Posts: 42,969 Candy Moderator
    Answer ✓

    Thank you for the great news, dear @QueenB 🤗❤️


    Hello dear Farmers @HipMomma , @Maja_Nikolic and @BlackDogsOfAmerica 🤗

    Back to the Farm to plough those weeds and collect some Cropsies 🍏🥕🍏

    All of you have a wonderful day 🌞🌞🌞

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