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This started 10/03. I've not been able to access my events, because whenever I try, the game crashes. I'm on level 2070 and play on a Samsung flip phone. Any ideas?
Thank you for the great news, dear @QueenB ๐คโค๏ธ
Hello dear Farmers @HipMomma , @Maja_Nikolic and @BlackDogsOfAmerica ๐ค
Back to the Farm to plough those weeds and collect some Cropsies ๐๐ฅ๐
All of you have a wonderful day ๐๐๐
Hello all, hope everyone had a lovely weekend ๐คฉ
We would like to inform that we have been working on fixing the issue with the game freezing when accessing the Event tap.
We would like to ask if you could check for available update on your device as there should be a new version, 6.24.3 that should take care of this issue.
Please let us know if updating to the new version has fixed the issue.
Thank you ๐
We are sorry to hear that you have been experiencing this issue but know that this has been flagged as high priority to the team and they are working on correcting this issue.
Please make sure you keep the game app up to date and do not reinstall the game app as we can't guarantee you that it will fix the issue.
Thanks for your patience while this gets looked at ๐
Hello dear @HipMomma and @Headless๐ค
A while ago, when the game had similar glitch, the rewards were couple of handy boosters!! I don't exactly remember which boosters they were!!
I will try to find out from the Farm In-charge. But, you will have to wait till tomorrow๐ฃ๐ฃ
Same thing happened to me! It's a mystery gift? So mysterious we don't know what it is yet?
The update has fixed the glitch! Woo Hoo!! ๐
So, this is a little funny, but today I had a message saying "Here is a gift to make up for the time you couldn't play because of the glitch,"... and then nothing happened. What was the gift supposed to be?
Thank you and the team for all your hard work - it's FIXED! ๐
The update fixes the problem. ๐ฅณ๐ฅณ๐ฅณ๐ฅณ๐ฅณ
The update fixes it!! Thank you!
Hi @lorac๐โโ๏ธ I have replied to you above๐
To receive any updates about the issue with the events, you will have to wait till late Monday, please!! Since this is weekend, none of the game team are working!!
When are you going to reply?
Hallo, ichbgabe das gleiche Problem auf beiden Gerรคten, Tablet und Samartphon
Hello dear @lorac๐ค Hearty Welcome back to our lovely Farm Community!
So sorry to know that your game is also affected with Events tab freezing the game glitch!!
The Farm game Studio was working hard to fix the issue!! I guess they have to take a break as this is the weekend!! I would like to request you to wait till Monday to receive any update with regards to the glitch!!
We will get back to let you all know when the fix comes in. In the mean time, if you would like to keep an eye on the updates, please click on This Link, which is the main thread for this complaint!
Thank you for your patience and understanding๐๐ฃ
By the way I am on a level over 4000 now
When are you going to fix the glitch that appeared several days ago now!!! If you are not aware when I click the button for the 'extras' like Markets or progress...2nd tab along...the whole page freezes. All other tabs are fine and the game itself works fine. Please fix asap. It seems a glitch connected to the Farm pass in some way.
My event tab is not working either, it freezes.
Hello @MrsD73 ๐ค Hearty Welcome to our lovely Farm Community!
I apologize for the delayed reply!
Many players are experiencing a glitch when they try to open the Events. The issue has been reported to the Farm game Studio. The fix should be here soon!
But, until then, please keep playing the levels on the game map... or just take rest for few days! I understand what you meant by "you are losing everything"!! You are not able to play the special events and the timer might end before you could finish them๐ค
It will not resolve the issue and on top of it, you will lose your saved boosters and Lives received from your friends!! And also, the progress on the events.
If you have further questions, please post back by typing in the blank box given below to my comment.
Hello, my game starts off ok and I can play the main levels, but when I try to enter my bonus levels the game completely freezes and I end up having to swipe it away to get out of it. I have done all the usual things to try and get it working but nope. Please help me, I'm losing everything. ๐๐ป๐๐ป๐๐ป๐๐ป๐๐ป๐๐ป
@PummyRaj after 2 days , couldn't hold this freezing frustrations uninstalled the game reinstalled,when back and forth to see if i am back on the race with my team but still the same, while i was on the race already,
Must be the latest update then ๐ They are working on it though, I promise!
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Hello @BlackDogsOfAmerica๐ค Hearty Welcome to our lovely Farm King Community!
I am sorry to hear that you are having an issue in your game!!
Please try these troubleshooting steps first that are provided in our Community Team's --> Help Article
Do not take the final step, which is reinstalling the App! If you reinstall the game, you will lose all your saved boosters and Lives received from your friends.
If none of the steps helped, please come back and let us know. We will find out if it is a glitch in the game itself or just on your device. To reply back, simply type in the blank box given below to my comment.
Hope to talk to you soon๐ฃ
Hey there, PummyRaj!
Thanks so much for your response. I've worked through steps 1-4 of the help center article. My phone and version of FHS are both up to date, I have plenty of memory, I force stopped all apps and shut down the phone. Sorry to say it didn't work. I can play games, but as soon as I try to access the event tab, the game freezes.
I'd be grateful for your help
Hi, i have the same problem. I did all the steps but is not working out.
Since a few days the game freezes again and again on the smartphone and I can not play, only the gift pick up is possible - is the problem only with meย
I have tried to play my Events for two days. Every time I try to play my Events it freezes up. This is so annoying.
Hi @Gayle412 and welcome to the community!
Are you playing on an android device or other? The reason I ask is that we have had a few reports with android so far, but the studio are aware and are working on it. So don't reinstall the game ๐ค
I am having the same problem and none of the remedies fix it.
Hello @HipMomma ๐ค Hearty Welcome back to our Farm Community!
The issue has been reports to the Farm Studio and they are taking a look at it.
Please keep an eye on this thread to get the updates about the issue๐ฃ
It's not working for me either!
I play on my Nook which is a Samsung tablet. I can play a game, but if I try to click through to the area where the quests etc are, everything freezes and I can't do anything, not even play a game. For ME this started happening this morning. I have rebooted my tablet and reloaded the game multiple times.
Hi Doris๐ค
Are you talking about the Events or the entire game?
Can you please clarify?
Hello dear @Headless๐ค Welcome back!
Hello @SHORDY Welcome to our lovely Community!
The game crashing when accessing the Events was reported to the Farm game Studio and they are looking into it.
NOTE: It is not a glitch on your side! Hence, please do not reinstall the game, as it will not help at all, and you will lose your saved boosters!
When there is an update, I will get back to you guys! Until then, please bear with us๐๐ฃ
Thanks for your help and for sending this up the chain for resolution. Is there a way for me to "bookmark" this thread so I can easily find it?
Same thing here, I'm very upset!!!
I am unable to open this part of the game at all. When I click it the whole game freezes.
Hello @shalove๐ค Hearty Welcome back to our lovely Farm Community!
Some players are experiencing a glitch in their game while trying to open the Events tab.
Note: Pease do not reinstall the game, as it will not help with the issue.
We will update you once the glitch is fixed. Until then, please continue playing the regular game!
If you have further questions or need assistance, please reply back by simply typing in the blank box given below to my comment.
Thank you for coming to the Community and have a great rest of the day๐ฃ
Hello dear @BlackDogsOfAmerica๐ค
Yes! You can bookmark this thread, and here is how..
If you look at the top of this thread, where the title "Game Crashes When I try to access the Events Tab" is, you will see a small icon to the left of 3 dots. Click on the that tiny icon and it will turn green.
That's it! You have bookmarked this thread๐คฉ
I'm having the exact same issue. Is there a solution to this yet?
Since yesterday, the menu that holds the events and plant growing etc, wonโt load. I can play the main game, but when I go to click the extra menu, the game freezes and I have to close the app. The app has recently updated and Iโve also updated my phone.
I have a problem with the game for 2 days. Whenever I want to enter the event, it freezes and I can't do anything.
Hey, sorry for my bad english. My game (Candy Crush) was connected to my facebook as usual and one of the events had some bugs so I uninstalled the game and installed again. But now Iโve lost all my items like fishes, bombs and EVERYTHING, except for my level progress and gold bars. Support team or someone, please help me.โฆ
II received a new Kindle for Christmas how do I transfer my old game to new Kindle?
i get only request for lifes but no lifes, even though i send lifes!
Hi, Every time I open the game the map always starts at an earlier position instead of my current one. I am logged in via email (not Facebook). I have already tried reinstalling the app, logging out and back in, replaying the level where the map opens, and force closing the app. The issue still persists. If the usualโฆ
Alguien arriba del nivel 5117
Hey Farmers! ๐ฉโ๐พ Have you noticed a few friends missing from your list? Donโt worry, itโs not just you! Weโve made an update behind the scenes to improve how friendships work in the game. To help make connections more stable and secure, some players may be asked to confirm their friends again through a pop-up in the game.โฆ
๐ Farm Heroes Saga โ Episode Unlock Day! New adventures await! Every Tuesday, fresh levels are added to Farm Heroes Saga. Make sure to update your game to access the latest episodes! ๐พโจ Where are we now? Latest Levels are 7721-7735 ๐น New levels unlock weekly across Apple (App Store), Android (Google Play), Facebook &โฆ
๐ฅ Current ongoing or known issues! ๐ฅ For any ongoing issues, please check the Support section of Farm and look for announcements as we'll update everything live as we fix things! ๐จ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! ๐ ๐ How to fix commonโฆ
