Level 5357 in Farm Heroes Saga

jackiaa

The umbrella is hidden under other colors. I went with extra points and I never could uncover the umbrellas. I feel I should get some points back. After adding 27 coins I quit that game. They were never going to be uncovered.

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/421565/level-5357-in-farm-heroes-saga

Hello @jackiaa🤗 Hearty Welcome back to our lovely Farm Community!

When you said "umbrella", I think you are talking about Mushrooms🍄 Let me check the level and get back to you as soon as I can!!

If the level is glitchy or unbeatable, I will report to our Farm In-charge, and they will report to the Farm Studio.

Can you tell me which device you are using to play the game? Sometimes, the game varies a tiny bit depending on the device we are using!!

To reply back, simply type in the blank box given below to my comment🐣

jackiaa

Laptop computer. Thanks

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2814890#Comment_2814890

Thank you Jacki @jackiaa🙂

One more clarification... are you playing on Facebook - Browser version (Chrome, Edge, etc.,)

OR the App version - downloaded through Microsoft Store?

jackiaa

Facebook

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2822408#Comment_2822408

Hi @jackiaa🙋‍♀️ Thank you!

Let me check the level and get back to you tomorrow🐣

jackiaa

So do I get credit for the mushrooms that were covered up? This happened to me on two different levels

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2829356#Comment_2829356

Hello @jackiaa🤗 Happy Friday!

Apologies for my delayed reply!!

For the missing items and rewards, you will have to contact the King Player Support system and send a compliant. Please click on this link to do so --> https://soporto.king.com/contact

** You will have to fill out the form and briefly explain about the issue you have experienced.

If there is a glitch in the level, that can be reported and fixed through this Community. I have tried the level multiple times and I did not experience the glitch you had in your level!! But, I will report it, so that they can take a look at it👍️

Oh... forgot!! When you said "Umbrella" things, I assumed those blockers as Mushrooms. They are "Oysters"😅

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/421565/level-5357-in-farm-heroes-saga

Hello @jackiaa🤗 Good Morning!

Were you able to pass level # 5357 or are you still experiencing the glitch with the Oysters?