Farm Heroes Saga

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Farm Heroes Saga

Discussions
Latest news about Farm Heroes Saga!
Support
Run into trouble in Farm? Ask for help or check past solutions here.
Level Tips & Help
Help for tricky levels!
Contests
Take part in Farmtastic contests and win Gold Bars or other goodies!
Ideas
Got a fresh idea to make Farm better? Let us know what’s growing in your mind!

my 1-2-3 grow is invisible and I've been adding water and sun for awhile now.

lizzybach

I can't see the Venus cropsie at all.

Accepted answers

PummyRaj

Hello Lizzy @lizzybach🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear about the issue in your game!!

First, please see if the troubleshooting steps help --> close the App - turn off WiFi - shut down the device -- then turn it back on after few minutes - then everything back on.

If it doesn't work, I would request you to send a complaint to the King Player Support team right away!!

All our Community Managers are out of the office and they won't be here till Monday. Hence, I won't be able to report the issue from my side.

You can send your complaint directly from game...

click on the 3 lines icon located in the bottom left corner of the game "Home" screen;
Click on "Customer Care";
Click on "Events";
There is an option with 1-2-3 Grow event - click on it;
Now, scroll down all the way and click on "Contact Us";
You will see a form -- fill it up and "Submit"

NOTE: Make sure to pick the choices at "Topic" and "Subtopic" - as suitable as possible.

I did not check what options you would see. If you want assistance, please post back and let me know. To reply back, simply type in the blank box given below to my comment.

Hope everything goes alright and you will see the Venus plant back in the game🐣

All comments

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2820629#Comment_2820629

I am so glad to know that😀

As for the finished Venus cropsie, here is mine

And, if you would like to see all other Farmers' Venus plants, please click on --> This Link 😍

lizzybach

Yes I was so that's fine.

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2820615#Comment_2820615

Hi Lizzy @lizzybach🤗

So sorry to know that!! Were you able to grow it and receive the prizes though?

lizzybach

I didn't get to see the Venus cropsie before the event ended.

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2815837#Comment_2815837

Please let me know how it goes, Lizzy @lizzybach!

And, you have a wonderful weekend too🐣

lizzybach

Thank you, I have contacted them directly through the game. The reset didn't work. I appreciate the fast response. have a nice weekend.

PummyRaj

Hello Lizzy @lizzybach🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear about the issue in your game!!

First, please see if the troubleshooting steps help --> close the App - turn off WiFi - shut down the device -- then turn it back on after few minutes - then everything back on.

If it doesn't work, I would request you to send a complaint to the King Player Support team right away!!

All our Community Managers are out of the office and they won't be here till Monday. Hence, I won't be able to report the issue from my side.

You can send your complaint directly from game...

click on the 3 lines icon located in the bottom left corner of the game "Home" screen;
Click on "Customer Care";
Click on "Events";
There is an option with 1-2-3 Grow event - click on it;
Now, scroll down all the way and click on "Contact Us";
You will see a form -- fill it up and "Submit"

NOTE: Make sure to pick the choices at "Topic" and "Subtopic" - as suitable as possible.

I did not check what options you would see. If you want assistance, please post back and let me know. To reply back, simply type in the blank box given below to my comment.

Hope everything goes alright and you will see the Venus plant back in the game🐣

lizzybach

Screenshot_20231006-123151_Farm Heroes Saga.jpg

Here is the screenshot

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

PummyRaj

Hello Lizzy @lizzybach🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear about the issue in your game!!

First, please see if the troubleshooting steps help --> close the App - turn off WiFi - shut down the device -- then turn it back on after few minutes - then everything back on.

If it doesn't work, I would request you to send a complaint to the King Player Support team right away!!

All our Community Managers are out of the office and they won't be here till Monday. Hence, I won't be able to report the issue from my side.

You can send your complaint directly from game...

click on the 3 lines icon located in the bottom left corner of the game "Home" screen;
Click on "Customer Care";
Click on "Events";
There is an option with 1-2-3 Grow event - click on it;
Now, scroll down all the way and click on "Contact Us";
You will see a form -- fill it up and "Submit"

NOTE: Make sure to pick the choices at "Topic" and "Subtopic" - as suitable as possible.

I did not check what options you would see. If you want assistance, please post back and let me know. To reply back, simply type in the blank box given below to my comment.

Hope everything goes alright and you will see the Venus plant back in the game🐣

All comments

lizzybach

Here is the screenshot

PummyRaj

Hello Lizzy @lizzybach🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear about the issue in your game!!

First, please see if the troubleshooting steps help --> close the App - turn off WiFi - shut down the device -- then turn it back on after few minutes - then everything back on.

If it doesn't work, I would request you to send a complaint to the King Player Support team right away!!

All our Community Managers are out of the office and they won't be here till Monday. Hence, I won't be able to report the issue from my side.

You can send your complaint directly from game...

click on the 3 lines icon located in the bottom left corner of the game "Home" screen;
Click on "Customer Care";
Click on "Events";
There is an option with 1-2-3 Grow event - click on it;
Now, scroll down all the way and click on "Contact Us";
You will see a form -- fill it up and "Submit"

NOTE: Make sure to pick the choices at "Topic" and "Subtopic" - as suitable as possible.

I did not check what options you would see. If you want assistance, please post back and let me know. To reply back, simply type in the blank box given below to my comment.

Hope everything goes alright and you will see the Venus plant back in the game🐣

lizzybach

Thank you, I have contacted them directly through the game. The reset didn't work. I appreciate the fast response. have a nice weekend.

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2815837#Comment_2815837

Please let me know how it goes, Lizzy @lizzybach!

And, you have a wonderful weekend too🐣

lizzybach

I didn't get to see the Venus cropsie before the event ended.

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2820615#Comment_2820615

Hi Lizzy @lizzybach🤗

So sorry to know that!! Were you able to grow it and receive the prizes though?

lizzybach

Yes I was so that's fine.

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2820629#Comment_2820629

I am so glad to know that😀

As for the finished Venus cropsie, here is mine

And, if you would like to see all other Farmers' Venus plants, please click on --> This Link 😍

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Help
Why can't I add any friends.

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Quick Links

Discussions
Latest news about Farm Heroes Saga!
Support
Run into trouble in Farm? Ask for help or check past solutions here.
Level Tips & Help
Help for tricky levels!
Contests
Take part in Farmtastic contests and win Gold Bars or other goodies!
Ideas
Got a fresh idea to make Farm better? Let us know what’s growing in your mind!

Recent Announcements

📣 My Friends are missing! - Information Thread
Hey Farmers! 👩‍🌾 Have you noticed a few friends missing from your list? Don’t worry, it’s not just you! We’ve made an update behind the scenes to improve how friendships work in the game. To help make connections more stable and secure, some players may be asked to confirm their friends again through a pop-up in the game.…
🚜 What is the latest level available in Farm Heroes Saga?
🔓 Farm Heroes Saga – Episode Unlock Day! New adventures await! Every Tuesday, fresh levels are added to Farm Heroes Saga. Make sure to update your game to access the latest episodes! 🌾✨ Where are we now? Latest Levels are 7691-7705 🔹 New levels unlock weekly across Apple (App Store), Android (Google Play), Facebook &…
🛠 Game Issues? Check Here Before Posting! 📝
💥 Current ongoing or known issues! 💥 For any ongoing issues, please check the Support section of Farm and look for announcements as we'll update everything live as we fix things! 🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common…