Lost progress/gold on grow the super cropsie?

WelshWitch123

Hello there, I'm wondering if anyone can help me. I seem to have lost all the gold I had on growing the cropsie, I had collected 12 but I received a pop up with the basket awarding me with one and saying"lost your basket? " Does anyone know what this is about? Thanks 🙂

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/426906/lost-progress-gold-on-grow-the-super-cropsie

Hello @WelshWitch123🤗 Hearty Welcome to our lovely Farm Community!

I am sorry to hear about the issue you have experienced with 123 Cropsie!!

Unfortunately, this event is still in testing and hence, we (the Moderators) won't know all the glitches that could pop-up. I will report this to our Community In-charge and get back to you with any information I can get.

But, to report, I need few details...

• Device you are using;
• App version you have right now;
• If you have any screenshots;
• You ID number (not sure we need it or not! But, let me take it anyway☺️)

To reply back, you can simply type in the blank box given below to my comment.

Hope to talk to you soon🐣🍍

WelshWitch123

Hi there PummyRaj,

Thank you for responding to my query and for taking the issue to your community in charge to investigate further. Here's the information you need, but I'm afraid I didn't get a screenshot - sorry.

My device is a Samsung Galaxy Tablet S5E

App version is 6.26.1

And I can't seem to find my ID number, can you help with where to find that, please?

Thank you very much 🙂

encantes

https://community.king.com/en/farm-heroes-saga/discussion/comment/2864911#Comment_2864911

Hello and Welcome in the Farm 😊

 How to find my Game ID? Simple! Click HERE

Just click on the green link 😊😉

I tag @PummyRaj for your informations 😉

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2864911#Comment_2864911

Thank you so much for the heads-up dear @encantes😍

Hello dear @WelshWitch123🤗

So sorry for missing your reply! My friend gave the link above to find game ID number. We will be here🐣🐤