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Crash

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hfay
hfay Posts: 5 Level 2
edited January 22 in Support

I can no longer open the game! It loads to about 90% and then - nothing.

Answers

  • LoFiGummy
    LoFiGummy Posts: 1,087 Community Manager
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    Hi there @hfay and welcome to the forum!

    Sorry to hear about this problem. What type of device are you playing Farm on?

    The best things to do in these situations is the follow these steps:

    1. Restart: Force close all open apps and restart your device by following these steps.
    2. Check for game updates: Check the app stores to update to the latest version of your game if needed and the latest software update for your device.
    3. Check for device updates: To ensure you’re running the latest software for your device. 
    4. Check your device's memory. Please ensure you have a minimum of 2 GB of free space on your device. Removing any unused Apps, pictures and videos can improve game performance. Please read these steps to check your device's memory

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