Events Disappearing - Rose Season

darosagreisy

🙌thank you!

TomTimJJA

https://community.king.com/en/farm-heroes-saga/discussion/comment/2968968#Comment_2968968

Thanks @PummyRaj . I will get back to you once my login challenge is resolved.

Scarlie

https://community.king.com/en/farm-heroes-saga/discussion/comment/2968974#Comment_2968974

Hello @PummyRaj , thank you for your message!

A quick reply to your queries:

1. It happened probably a couple of days before I posted, so around 13th/14th Feb

2. This feels a bit like Amazon asking for a proof for an undelivered package 😂 I already sent screenshots of my current events and mentioned the ones missing. I cannot send a screenshot of the events I used to have as I don't have the habit of making screenshots of the events while playing for pleasure 😉

bleujewel

https://community.king.com/en/farm-heroes-saga/discussion/comment/2966415#Comment_2966415

@PummyRaj why do you keep pretending that this isn’t a massive system glitch? People have been reporting missing events for almost 2 months now and all you guys do is ask the same questions (which events? Send a screenshot, blah blah blah.) This is a MASSIVE system error. When will they fix it? My events have been gone for almost 2 months with no answers. Just the same vague responses.

LoFiGummy

Hi everyone, first of all I'd like to thank everyone for reporting this as it helps in making the studio aware 🙏

For this issue, there's unfortunately not an easy fix as it some players are in different test groups. Some players will see some events, and others will see events later on in the game. The best way to test if there's an issue with your game is to do the following:

1. Restart the game.
2. Log out and log back in again.
3. (If possible) clear the cache of the game.

Reinstalling the game can potentially help as well, however please note that this will remove boosters and your progress in the event levels. So it's not a 100% secure fix.

https://community.king.com/en/farm-heroes-saga/discussion/comment/2970434#Comment_2970434

Just wanted to clarify @bleujewel, that if a player sees an event and then it gets removed - that is not intended and we appreciate it being reported. However, in general Farm and other games made by King are made with different groups which experience the game differently. Some players will have some features and events at different times - and the reason is for King to find what works best in the game and for players.

I realize this is a frustrating response to get, and unfortunately its not something we can control here on the forum. Reporting events when they disappear though helps us communicate with the studio and improve the game long term.

So with that I'm sorry for anyone who's missed out on an event, and hopefully you'll be able to participate in the next one coming soon!