[Fixed!] Loading Issue on Windows

LoFiGummy

Hello farmers!

We're currently experiencing an issue with Farm Hero Saga on the Windows app, where players are reporting the game isn't loading correctly at the moment.

We apologize for any inconvenience caused. The good news is that our skilled team is already hard at work on a fix. Please bear with us; we're doing our best to resolve the problem quickly for you. We'll keep you updated in this thread.

Thank you for your patience and for playing our games. We'll get this problem fixed as soon as we can!

GareeLee

https://community.king.com/en/farm-heroes-saga/discussion/447075/being-investigated-loading-issue-on-windows

Do we have an update on this?

LoFiGummy

https://community.king.com/en/farm-heroes-saga/discussion/comment/3042109#Comment_3042109

Hi there, an update has now been sent out which fixes the problem!

Please update the app to version 6.37.14 be able to play as per usual again!

Spinnifix

https://community.king.com/en/farm-heroes-saga/discussion/comment/3042612#Comment_3042612

Hello Lofi

I wanted to play farm again and after opening the app it immediately closes again.
I installed the updates on the PC and there were no updates in the app for a long time. I checked everything.

PC Window 10

LoFiGummy

https://community.king.com/en/farm-heroes-saga/discussion/comment/3053165#Comment_3053165

Hi there @Spinnifix is the problem still with your game? I would try to restart the computer fully as well to make sure nothing is wrong there.

Also, are you able to get to main menu, or does the game just close down immediately when you try to start it?

If you get any error messages or such it would be helpful for me to bring it to the studio as well!

Spinnifix

https://community.king.com/en/farm-heroes-saga/discussion/comment/3053897#Comment_3053897

Hello Lofi

The PC restarted immediately after I updated Window. All is well.
Yes, I just tried it. The game tries to load and then closes immediately. There is no error message.

LoFiGummy

https://community.king.com/en/farm-heroes-saga/discussion/comment/3054080#Comment_3054080

Hi again, please make sure to check if there's another version of the game available for you to update to. The fix for this problem should be in the latest version of the game (either version 6.37.14 or 6.38.11)!

Spinnifix

https://community.king.com/en/farm-heroes-saga/discussion/comment/3054216#Comment_3054216

Hello Lofi, thank you. I'll let my nephew take a look at it, he's a professional.
Because I can't find any updates myself.

Spinnifix

https://community.king.com/en/farm-heroes-saga/discussion/comment/3054216#Comment_3054216

Hello Lofi

Thank you again for your help. My nephew was now there and did the update. Now I know where I can find it quickly.
Now everything is back to normal.

Have a nice day😎