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All my boosters dissapeared 🥺

corpsebride734
corpsebride734 Posts: 1

Level 1

Hi, I play this game at least 10 yrs :)

Yesterday, something went buggy, game wouldn't load. So, after trying to clean memory and cache, today I deleted game, restarted my cellphone and then installed the game again, and logged in with Facebook.

I found bean and gold as it was but all of the boosters went missing!! 🥲😩 What should I do? Can i get them back? It was A LOT of boosters 💔 please help

Comments

  • Lady_Choo
    Lady_Choo Posts: 25,897

    Hi and welcome to the community.

    Unfortunately the boosters are the only part of the game that are saved on your device only, within the device memory, so that you can use them offline.

    Because you deleted the game, you also deleted the boosters. Unfortunately sometimes its the only thing we can do though with buggy games, but you said that you had a lot, which could also have been part of the cause of the bugs. The more boosters you have, the more memory.

    King don't usually restore the free boosters unless they were the ones that you bought with real money. But its always worth dropping a note to player support to see if they can do anything about it. Unfortuately we cannot do that part 😒

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