Blank Goal counts

FarmerB

Hi,

For 3 weeks now, the goal counts within levels is blank. This is only happening on my tablet (Samsung Galaxy Tab A8). It works on my mobile and desktop. I have the latest version of the game installed (6.49.11). I've restarted my device numerous times and did force stops on the game and reopened, nothing fixes this. Is there a way to fix this without uninstalling and reinstalling? I really don't want to have to do that. I'm attaching a picture for reference, on the left side you see the goals I need and the counts are all blank. This is of course very frustrating and there's no way I can play this game strategically without knowing how many goals I've collected and what i still need from each. Thank you!

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/470073/blank-goal-counts

Hello dear @FarmerB🤗 Welcome back to the Community!

I haven't see you in few weeks! Hope all is well💜

Couple other players are also experiencing this glitch! It was reported and being investigated! Looking at the screen, it looks like you are playing the game on a computer! It is Windows 10/11 App?

I need these details please —> (1) Device you are using; (2) version you have right now; (3) what software version does your device has;

Thank you and talk to you soon🥕🥕

FarmerB

Hi @PummyRaj 😊

I'm doing well, just not playing much cause the game is so hard in the 6,000's, as I'm sure you know! This issue also adds to me not having the desire to play. But I saw it's Spooky Season and wanted to play for that!

Actually that screenshot is from my tablet. I can play from my desktop computer with no issue. I believe I've ready provided what you're asking for in my original post...my device is tablet, version Galaxy Tab A8, version of Farm Heroes is 6.49.11 (latest version)

FarmerB

Oh also Android version 14 (not sure if that's what you're asking for)

FarmerB

I saw there is a main thread for this issue so I added this info there 😊