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Why is game crashing every day
Roooshelley
Posts: 1
Level 1
in Support
So I am really starting to feel a sense of theft of money from my game crashing every day. I do buy A LOT of coins and I have noticed that my games just happen to crash when it’s convenient to make money off of me. My game crashed right after I bought the new, very expensive, recover Bonnie’s Boosters so of course I lost them anyway after paying for them. My game just crashed again when I was playing Rancids riches to win a share of coins. Lost my boosters AGAIN and lost my opportunity to play any further in Rancids riches. I used a lot of coins here recently A COUPLE OF TIMES to keep my Bonnie’s Boosters and when I left and came back I was back at zero. It’s kind of suspicious that I never have any issues with crashing when I am playing Amelia’s arcade or tending to my crops or pet etc. anything that you don’t use coins in. I really need to dig a little deeper into this. It’s starting to happen everyday. King needs to fix this and reimburse me because I can spend my money crushing where this doesn’t happen.
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Answers
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Hello @Roooshelley🤗 A Warm Welcome to the King Community!
I am very sorry to hear about the issue you have been experiencing in your game!
I just need one clarification please! When the game crashed, were you watching any of the Ad videos? That's what happens in my game! I have recently received Ads! So, when I try to watch those, at least 1 out of 3 Ads are freezing/crashing/giving black screen! When that happens, all we can do is restart the game App - which deletes all the bonuses we have earned so far😢
If it is not the Ad videos that are the cause of your game to crash, can you please tell me the device you are using?
What is the make & model of the device and which software version do you have on it?
Which version of the game App do you have right now?
How much storage do you have on your device?
To reply back, please type below. If you have any screenshots, you can share those by tapping on the 2nd icon located in the bottom left corner of the comment box!
Hope to talk to you soon🌻
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