Treasure Chest

KristieC

Every time I click on the chest to get the rewards all it does is close the game. Why?

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/481595/treasure-chest

Hello @KristieC 🤗 A Warm Welcome back to the King Community!

I am sorry to hear about the issue in your game!

When you said “Treasure Chest” - I am assuming you are talking about the “endless chest” in Farm Pass! Did I get that right?

If so, can you please tell me which device you are using to play the game and which version of the App you have right now?

Thank you and talk to you soon🎄❄️

KristieC

https://community.king.com/en/farm-heroes-saga/discussion/comment/3232211#Comment_3232211

I am referring to the Endless chest. I play on a hp laptop. I am not sure what app it is, I got it off of Microsoft games.

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/3232365#Comment_3232365

Thank you for replying back Kirstie🤗

Oh! You are playing the App version of the game then!

Can you please try the steps provided in this 👉️ Help Article 👈️ and see if it resolves the issue?

Note: One of the steps is to reinstall the App! But, please do not follow that as you will lose entire progress of your Farm Pass.

Please let me know if the troubleshooting steps worked or not! If it didn't, I will report to our Game Experts team🙏