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Still not getting daily bonus

IdaBWG
IdaBWG Posts: 2

Level 1

Hello, it has been over 3 weeks and I still am not getting my daily bonus. I have done what you said to do and it still does not work. I don't understand because I have two accounts with you and I get them on my other account. I want my daily bonus

Answers

  • LoFiGummy
    LoFiGummy Posts: 2,470

    Hey there,

    To make sure, have you followed these steps?

    • Restart: Force close apps and restart your device.
    • Updates: Check that you have the latest game and device updates.
    • Connection: Use WiFi instead of cellular data.
    • Clear Cache:
      • 🤖 Android: Settings > Apps > Farm Heroes Saga > Storage > Clear Cache
      • 🍏 iOS: Settings > Safari > Clear History and Website Data

    If so, could you let us know the following:

    • What platform you play on?
    • What your Player ID is?

    It could be that this feature is on a break for this specific account currently, and it might return at a later date - as the studio tests different combinations of features and events in the game.

  • IdaBWG
    IdaBWG Posts: 2

    Level 1

    I play on MacBook Air, I have tried all of the things recommended. Where do I go to get the latest game update? Where do I go to get the Player ID

Hey! Would you like to give us your opinion?