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I just purchased a bonus package of 10 bars and a shovel. The transaction went through but the game sent me an error message that my game was offline. I never received what I paid for and would like to get a refund.
Hello @chani30 ๐ ๐ and Welcome in the Farm Community ๐ ๐ ๐ฅ
Sorry if you had a problem with your purchase, in this case you have to contact the Player Support
Try to open the game app and tap on the 3 lines ๐
And then player Support and choose a Topic regarding "purchase" and explain your problem.
If you want here you can find more details:ย How to contact Player Supportย
If you need more support don't hesitate to write we are all here to help you ๐
I wish you a super day ๐คฉ๐
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Hi there,does anybody have the problem of TEMU ADS cutting their game off?? And how can I stop it from keep happening??
I've tried contacting support and they're hopeless. Not addressing the issue or answering my questions. The latest temporary event where you needed to collect logs, disappeared from my game. I got a message that it was 'taking a break', (or something to that effect, which I've never seen in the game before), two daysโฆ
Need to add friends Don't know how
I had thousands of beans & they have disappeared, any ideas why
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Hey Farmers! ๐ฉโ๐พ Have you noticed a few friends missing from your list? Donโt worry, itโs not just you! Weโve made an update behind the scenes to improve how friendships work in the game. To help make connections more stable and secure, some players may be asked to confirm their friends again through a pop-up in the game.โฆ
๐ Farm Heroes Saga โ Episode Unlock Day! New adventures await! Every Tuesday, fresh levels are added to Farm Heroes Saga. Make sure to update your game to access the latest episodes! ๐พโจ Where are we now? Latest Levels are 7721-7735 ๐น New levels unlock weekly across Apple (App Store), Android (Google Play), Facebook &โฆ
๐ฅ Current ongoing or known issues! ๐ฅ For any ongoing issues, please check the Support section of Farm and look for announcements as we'll update everything live as we fix things! ๐จ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! ๐ ๐ How to fix commonโฆ
