Why can't I participate in the Harvest Rush event?

XmasBaby1225

Hello! Every time the Harvest Rush event shows up on my Events list, I receive the following message:

Why does it say (negative/minus) -5013? Yet, it always says I am in position 1:

This happens every time this event shows up on my list, with always the exact same message. What does this mean? Thanks!

la'kisha

https://community.king.com/en/farm-heroes-saga/discussion/504022/why-cant-i-participate-in-the-harvest-rush-event

My game says the same thing. How can it be fixed because it’s EVERY SINGLE TIME when the Harvest Rush event happens

Tetem'

Hi and thank you for reporting this issue!

The issue you're experiencing usually occurs when the date and time settings on your device have been changed manually. Unfortunately, once this happens during an event, the event progress may become disrupted and cannot be restored until the event ends.

To help avoid this issue in future events, we recommend setting your device’s date and time to “Automatic” before the event starts. This should prevent any further disruptions.

Please rest assured that our Team is aware of this issue and is actively investigating it.

I appreciate your understanding regarding this, and wishing you a nice day! 🤗