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Two tabs remain on screen when beginning new game obstructing view of part of the board

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Answers

  • QueenB
    QueenB Posts: 15,435

    Thank you so much for the details @hbic29 πŸ‘

    I've passed this to the game team so they can have a closer look. One more question, do you happen to have the new game map or the old one?

  • QueenB
    QueenB Posts: 15,435

    Me again @hbic29 πŸ˜„

    We have few more questions from the studio:

    • what were you doing before entering the level?
    • have you been moving between levels?
    • Does it persist after restarting the app?

    Thank you again πŸ˜‰

  • hbic29
    hbic29 Posts: 67

    Level 3

    I’m not sure what map I have..Sorry!

    I go through the map in the order it provides. Although, sometimes I’ll go back to other levels to better the scores and what not. But again, the glitch is completely random and does it regardless of it being a new level or repeat level.

    And yes it persists even after force closing the app. Also persists after deleting and reinstalling.

    My apologies, I just realized my wording in my OP makes the issue a bit confusing. It happens when starting a NEW GAME. Not specifically a NEW LEVEL. I attached a more recent screenshot from yesterday of the issue still happening.

    Thank you to everyone trying to help me figure this out! It’s beyond aggravating!

    E8C69891-D492-4E55-967B-CD86354946F2.png

    @aijaziqbal

    @QueenB

    @Diamond Lim

    @Spinnifix

    @Freddy_Falkner

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome to our beautiful community

    If one speaks of a card, it means when you come into the game and see all the levels. The view of the map used to be different. That is what it means and not the game.

    Hope you understand !!

  • QueenB
    QueenB Posts: 15,435

    Thanks for the additional details @hbic29 πŸ‘

    I've reported this to the studio so it is being looked at.. In the meantime, can you check if you have game app version 5.47 available in your App Store?

  • hbic29
    hbic29 Posts: 67

    Level 3

    @QueenB

    My phone automatically did the update 5.47.2 two days ago!

  • Jeanie99
    Jeanie99 Posts: 4

    Level 1
    https://community.king.com/en/farm-heroes-saga/discussion/313864/two-tabs-remain-on-screen-when-beginning-new-game-obstructing-view-of-part-of-the-board


Hey! Would you like to give us your opinion?

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