I have a problem

Brana888 · December 2020

I want to put the game on, my 3581st level is locked even though I broke the 3580th level. What is the problem?

wykoon · December 2020

Hey @Brana888 and happy holiday to you!

Kindly visit this site on the number of levels available in FHS. Please check app for update of latest version, update it and then refresh the app by restarting the level. Play and old level and go back to the map and check whether there is any more levels after 3580.

Thank you for your patience and let us know if you need help with other issue in the game 😊

PummyRaj · December 2020

https://community.king.com/en/farm-heroes-saga/discussion/323105/i-have-a-problem

Hello @Brana888 🤗 A Warm Welcome to our Wonderful King Community 🙂

Sorry to know about the issue in your game!

Can you please clarify in which game you are having this issue? Also, can you please explain what happens when you try to go to level # 3581?

Please post back by typing your reply in the comment box given below.

Hope to talk to you soon. Have a Farmtastic Day 🍓 🍐 🍓

Brana888 · December 2020

I crossed the 3580th level and then my game locked,on this device. I begged for help several times,but in vain.

Best regards!

PummyRaj · December 2020

https://community.king.com/en/farm-heroes-saga/discussion/comment/1313539#Comment_1313539

Hello again dear @Brana888 🤗

Very Sorry to know that 😔

Do you see a lock and the clouds for your next episode? Can you please tell me which device are you using? If you are on a mobile device, can you check the version you have and let me know?

Also, if you don't mind, can you please provide a screenshot of your map screen? This website will help you with screenshots ----> How to Take Screenshot

** To post the screenshot, please tap on the 2nd icon that is located in the bottom left corner of the comment box.

Will be waiting for your reply. Have a fantastic weekend ahead 🍓 🍐 🍓

hechicerilla · December 2020

https://community.king.com/en/farm-heroes-saga/discussion/comment/1313539#Comment_1313539

Darling, it was not in vain. Both Wykoon and Punnyraj gave you answers to solve your problem, however we are waiting for your answers with the requested information to help you.

Thanks and keep enjoying

gillhb · December 2020

I have not had events. Screen pops up with no opportunity to play just a more info box which keeps redirecting me to web site. Event box tells me I have 16 events can only see 5. Please help

Trumal · September 2021

Why am I getting aa setting that requires me to enter my date of birth ??? I can not get rid of it and I can no longer play Candy Crush Saga , It is so annoying

PummyRaj · September 2021

Hello @Trumal 🤗 Hearty Welcome to our Wonderful King Community!

You are being asked to enter your date of birth, the UK Data Protection Authority has made a rule that only 18 years and older can play any and all King games;

If the players are 13 and above, they still can play the games, but with their parents/legal guardians' permission;

If the players are below 13 years old, they cannot play the games!

Please let me know if I can help with anything else!

Thank you for posting in the Community! Have a great rest of the weekend!

Trumal · September 2021

Hi PummyRaj , thank you for that information. BUT I can't get it to enter., I write my date of birth buy it won't let me continue, I I have read the private policies till I' m blue in the face but there is no where to enter it , PLEASE HEEEELLLLP

Lady_Choo · September 2021

Good morning @Trumal could you add a screenshot of what you are seeing?

Can I advise as well if you need to add your date of birth that it will drop down for the month and year but the day must be in two digit format. So 01, 02, 03 etc or it won't allow you to move on.

I am hoping this is the reason you are stuck! 😊

I have a problem

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