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I can’t receive lives? - Update: Known issue with Facebook connectivity (profile pic/friend list)!

13

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,078

    If they are on your facebook friends and you are using Facebook as a log in, you could remove them and add new players there?

    I think the king community suggest players if I remember rightly..I haven't played over there for a long time. I know you can delete them though from there.

  • nanabananika
    nanabananika Posts: 18

    Level 2

    The problem is I don't want to remove my friends from friends list at all...some of them used to play the game and are not playing anymore... The list where I can ask for lives is the same for a long time....the problem is ...my husband is there and one of my close friends.....and they are not getting any requests from me....so I think nobody does...and also I know some of them are not active by fhs anymore...I can not remove them I can only unmark them, and than stay only 3 persons on my " ask" list...my husband and my friend 😁

  • Lady_Choo
    Lady_Choo Posts: 26,078

    @nanabananika I have sent a message to the cm to find out if there are any issues. I know it's frustrating, hang in there and let's see what they say πŸ˜ƒ

  • nanabananika
    nanabananika Posts: 18

    Level 2

    Sure 😁 I will stay....I have time....collecting beans by older levels 😁

  • Lady_Choo
    Lady_Choo Posts: 26,078

    Not forgotten you @nanabananika I am hoping the CM can get to looking at this at the beginning of the week!

  • nanabananika
    nanabananika Posts: 18

    Level 2

    @Lady_Choo me too 😁

  • Lady_Choo
    Lady_Choo Posts: 26,078

    If it's any consolation...she has been really busy this week. I'm waiting on answers for a few things but I also know they get a ton of messages πŸ₯Ί

  • richie1612
    richie1612 Posts: 24

    Level 3

    I do not see the answer to why I'm not getting requested lives. CCSoda I get many extra lives and probably likes i'm on site a long while.

  • Lady_Choo
    Lady_Choo Posts: 26,078

    Welcome to the community @richie1612

    We are waiting for the community manager to pick this up and then she can take this to the studio to see if there is an issue.

    I know how ever with past games that Facebook do block the lives from getting through, so its not always the game sadly.

    When we have an update I will post or the CM will 😊

  • Lady_Choo
    Lady_Choo Posts: 26,078

    Good afternoon @nanabananika and @richie1612 I have a small up date on the lives issue. The studio are aware of it but until it's sorted by Facebook they cannot do a lot about it.

    You can find the announcement here but at least it's not a problem with your game πŸ™‚

    https://community.king.com/en/farm-heroes-saga/kb/articles/1396-update-known-issue-with-facebook-connectivity-profile-picture-friend-list

Hey! Would you like to give us your opinion?