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I don't get any lives in return

Comments

  • teserbug
    teserbug Posts: 32

    Level 3

    I don't get it!

    I send lives to everyone and I don't get any in return

  • encantes
    encantes Posts: 6,383

    @teserbug Welcome in F.H.S Community 🍓🍓🍓🍏🍏🍏

    What level are you on? If you take a screenshot of your actual level you can have a wonderful badge when you show us your progress at the end of this week: 15/30/50/75/100/150 badges levels

    Please check here for more information:

    If you have an issue with your lives, could you please specify your type of device and if you have update the game to the last version?

    Many thanks 🌞 🌞 🌞 🌞 waiting for your answer

    I wish you a Farmtastic day 🤩 🤩 🤩 🤩

  • Lady_Choo
    Lady_Choo Posts: 26,289

    Are you connecting through Facebook?

    There is an issue where requests are not being returned to us. I have it a lot too. I don't get lives but I get everyone elses requests, which I send back but they don't get them 😥

    The trouble is Facebook needs to fix it.

  • teserbug
    teserbug Posts: 32

    Level 3

    Same....

    Same person asks for lives. I give her lives and don't get any in return. I ask for lives and don't get any.

    Yes I am connected through Facebook

  • I have the same problem, but I just got used to it.

  • Lady_Choo
    Lady_Choo Posts: 26,289

    Sadly @Grumpy_Old_Man and @teserbug this is an escalation of an ongoing issue.

    However as the studio are getting a lot of reports they are investigating.

    If its just one player, yes its likely to be them. If they are just on for games, I would remove and replace with someone else.

    However if its not, its Facebook. Have a look at this link and just make sure that your connections and app is active, and if its multiple friends, then hang in there. I know it is a bigger problem than usual, as you said Grumpy, this has been going on for a long long time and its down to it not connecting fully on fb side, so it eats the requests, But this has escalated 😥 I know personally I send all requests back but they are not reaching anyone, neither from the friends list or in teams and when you have over 800 games friends, a quick refresh and there should be some waiting but nope.

    While you are waiting teserbug, have a look at the contests in my signature and have a go 😊

  • abe_coffee
    abe_coffee Posts: 1,976
    edited September 2021

    hello everyone

    here are some recent test results for sending lives

    1) it appears that facebook does not work at all ... am not sure if it affects every player

    2) king.com shows promise ... it works randomly ... one result - 2 lives were returned when 4 were requested

    🍮 🍮  

    I'm not sure if we can blame facebook for every failure since king.com has problems too 😮

    🍮 🍮

    the Send option may not work with king.com

    the Accept and Send All option may work randomly  with king.com

    🍮 🍮  

    the testers include @encantes @wykoon Tineke and an ABS player


  • Lady_Choo
    Lady_Choo Posts: 26,289

    @abe_coffee the original issue was Facebook...

    However, they are having more reports now which is why they are looking into it.

    fyi, I do not have an accept all on King.com. Ever. Never have.

    I didn't list testers as that includes every one of my playing friends as they are having the same issues plus members in my facebook group. Plus the fact it seems you're not getting any team requests either.

    Also, non king games are having problems too 😊

  • abe_coffee
    abe_coffee Posts: 1,976

    thanks for the info

    team requests are a bit different

    when 5 are requested, then only 2 or 3 are received ... similar to how king.com is working

    it might be helpful if the studio knows that king.com has issues too

    conclusion ... king needs to look at their code too

  • Lady_Choo
    Lady_Choo Posts: 26,289

    I think they are @abe_coffee but I will add a note for the cm to check 😉

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