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Why does the ribbon and King logo now cover the top part of the playing areas in games on King.com?

Domino.9
Domino.9 Posts: 2

Level 1
in Support

The silver bar at the top of the screen which has the orange ribbon with the King logo no longer scrolls up, off of the playing area. Now the ribbon with the logo is covering a portion of the playing area for the games on King.com.

Best Answer

  • MarkHawk
    MarkHawk Posts: 4,061
    Answer ✓

    Hi,

    Please press F11 so that the browser window maximizes. Pressing F11 again if you want to exit fullscreen.

    Thanks

Answers

  • StuckInATree
    StuckInATree Posts: 4,755

    Best thing to do in that case is to take a screenshot and attach it to your post, this way it'll get picked up by the moderators for investigation probably.

  • Kris_Anderson
    Kris_Anderson Posts: 2

    Level 1

    I have this problem too. I contacted King and sent a screenshot, they said try a different browser, use Chrome, etc... every thing is good on my end, it's not my computer! They changed the settings bar and now it blocks the game all the time!

  • StuckInATree
    StuckInATree Posts: 4,755

    I have this problem too. I contacted King and sent a screenshot, they said try a different browser, use Chrome, etc... every thing is good on my end, it's not my computer! They changed the settings bar and now it blocks the game all the time!

    Any chance you could post your screenshot as well? 
  • MarkHawk
    MarkHawk Posts: 4,061
    Answer ✓

    Hi,

    Please press F11 so that the browser window maximizes. Pressing F11 again if you want to exit fullscreen.

    Thanks

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