How did I lose all my levels ?

diamond123 · June 2015

Went to play today and I was started over at level 1 . I have been playing for 2 years . I was at level 170 ish.

Wunderbaum · June 2015

Hi diamond123!

Did you have the game connected to Facebook? If yes then all your progress will be stored there. In most cases all you will have to do then is to start the game on your tablet, go into settings, disconnect from Facebook and then reboot your tablet. Once done you can start the game again and this time click on the blue 'Connect to Facebook' button followed by your login details and your progress will be back.

Cheers :-)

B3ASTy · July 2015

^^^^^^^^^^^^^^

If no then you're screwed.

Tito-2 · October 2016

Plz, i lost all my levels too when i connect to the FB today i was in 378 level plz help

MarkHawk · October 2016

Hi Tito,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

How did I lose all my levels ?

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