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My game progress has disappeared.

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Answers

  • stemm_54_
    stemm_54_ Posts: 7 Level 2

    @PummyRaj since your lack of effort and lack of communication to restore/ merge both of my accounts have been unanswered/solved I have selected to not play this game any further

    Flag · Helpful Sweet Love Haha
  • QueenB
    QueenB Posts: 14,977 Community Manager

    Hi @stemm_54_, so sorry we have missed your replies.

    Our dear @PummyRaj has been having some internet issues so might have missed this. Not to worry as I will be happy to help solve this issue the best way I can 😉

    What I will need from you is your Game ID and confirm the level you are supposed to be on!

    Open the game app and tap on the 3 lines 👇

    Screenshot 2021-11-17 at 133202png


    Tap on My Profile 👇

    Screenshot 2021-11-17 at 133252png


    Now you double-tap on the King logo and voilà, the logo should disappear and reveal your Game ID.

    Screenshot 2021-11-17 at 134348png


    Thanks 🤗

    Flag · 1Helpful Sweet Love Haha

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