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When I try to purchase gold bars I get the message [Unknown_String_ID]. Can this be fixed?

2

Answers

  • Jelli2022
    Jelli2022 Posts: 1

    Level 1

    When trying to purchase extra lives I receive an error message "unknown_string_id". Please help

  • PummyRaj
    PummyRaj Posts: 44,046

    Hello @Jelli2022 ๐Ÿค— Hearty Welcome to our lovely Farm King Community!

    I am sorry to hear that you are having an issue with purchasing extra lives in your game ๐Ÿ˜•

    Can you please give me few details...

    ** Which device are you using to play the game;

    ** If using a computer, did you try to open the game on a different browser?


    Please reply back to by typing your message in the blank box given below to my comment.

    Talk to you soon. Have a Farmtastic rest of the day ๐Ÿ’

  • Jelli2022
    Jelli2022 Posts: 1

    Level 1

    I'm on a laptop. When I try a different browser I get "unable to make purchase. Please try again".

  • PummyRaj
    PummyRaj Posts: 44,046

    Hello again @Jelli2022 ๐Ÿ™‹

    Thank you very much for clarifying your device and also trying the game on a different browser ๐Ÿ‘๏ธ

    There was another Farmer who was experiencing the same issue on their laptop too.

    ** This morning, our Farm In-charge has already reported this issue to the FHS game Studio and they are investigating what's going on. Once the issue is fixed, I will update you with the latest info.

    Until then, please bear with us ๐Ÿ™

  • kvskelton
    kvskelton Posts: 9

    Level 2

    This is in response to the 4/25 questions. I just downloaded the game on Edge through the Microsoft store. I am still unable to make purchases. I cannot make a purchase of any type - I guess it doesn't like my Gold Bars!

  • QueenB
    QueenB Posts: 15,430

    Thank you very much for trying the other options and very sorry to hear the issue is still persisting.

    Not to worry as the Studio is looking into this and in the meantime, a goodwill gesture will be sent your way soon ๐Ÿ˜‰

    Once we have any news, we let you know ๐Ÿ™‚

  • QueenB
    QueenB Posts: 15,430

    One more question, do you get the same error message as before when trying to make any purchase through the W10 app?

    The same as this one?


  • kvskelton
    kvskelton Posts: 9

    Level 2

    I successfully made purchases (in the store and 5 additional lives in the game) on the Edge/Microsoft version. I just tried on my Facebook game and got the Unknown String ID message again.

  • HeXie
    HeXie Posts: 1

    Level 1

    Hello! My mom is going for level 1100 and something and she also has that error problem when she tries to buy more moves with gold or even to buy things with seeds, what should I do? The ID is: 10306975963

Hey! Would you like to give us your opinion?