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When I try to purchase gold bars I get the message [Unknown_String_ID]. Can this be fixed?
Answers
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Sorry to hear about this 😕
We can see that she is playing on an Android device is that correct? Can you make sure the game app is up to date and if it is, try clearing the cache of the game app and see if that helps?
How to Clear the Cache on Android Devices
- Open Settings and select Storage.
- In the resulting list, tap the Apps entry (Other Apps on Android 11 and earlier). ...
- Choose the app whose cache you want to clear. ...
- On the app's info page, tap the Clear Cache option.
Hope this helps but if not, let us know 😉
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We're very sorry to hear you're experiencing the same issue @ealeu 😕
We currently do not have any fix to this issue as it is being investigated.
Meanwhile, do you have a mobile device or access to Microsoft Store on your laptops so you can download the game app instead?
