When I try to purchase gold bars I get the message [Unknown_String_ID]. Can this be fixed?

Jelli2022 · April 2022

When trying to purchase extra lives I receive an error message "unknown_string_id". Please help

PummyRaj · April 2022

Hello @Jelli2022 🤗 Hearty Welcome to our lovely Farm King Community!

I am sorry to hear that you are having an issue with purchasing extra lives in your game 😕

Can you please give me few details...

** Which device are you using to play the game;

** If using a computer, did you try to open the game on a different browser?

Please reply back to by typing your message in the blank box given below to my comment.

Talk to you soon. Have a Farmtastic rest of the day 🍒

Jelli2022 · April 2022

I'm on a laptop. When I try a different browser I get "unable to make purchase. Please try again".

PummyRaj · April 2022

Hello again @Jelli2022 🙋

Thank you very much for clarifying your device and also trying the game on a different browser 👍️

There was another Farmer who was experiencing the same issue on their laptop too.

** This morning, our Farm In-charge has already reported this issue to the FHS game Studio and they are investigating what's going on. Once the issue is fixed, I will update you with the latest info.

Until then, please bear with us 🙏

Lindark · April 2022

https://community.king.com/en/farm-heroes-saga/discussion/comment/2166894#Comment_2166894

Thanks for the heads up! Much appreciated !!

kvskelton · April 2022

This is in response to the 4/25 questions. I just downloaded the game on Edge through the Microsoft store. I am still unable to make purchases. I cannot make a purchase of any type - I guess it doesn't like my Gold Bars!

QueenB · April 2022

https://community.king.com/en/farm-heroes-saga/discussion/comment/2172647#Comment_2172647

Thank you very much for trying the other options and very sorry to hear the issue is still persisting.

Not to worry as the Studio is looking into this and in the meantime, a goodwill gesture will be sent your way soon 😉

Once we have any news, we let you know 🙂

QueenB · April 2022

https://community.king.com/en/farm-heroes-saga/discussion/comment/2172647#Comment_2172647

One more question, do you get the same error message as before when trying to make any purchase through the W10 app?

The same as this one?

kvskelton · April 2022

I successfully made purchases (in the store and 5 additional lives in the game) on the Edge/Microsoft version. I just tried on my Facebook game and got the Unknown String ID message again.

HeXie · April 2022

https://community.king.com/en/farm-heroes-saga/discussion/comment/2163742#Comment_2163742

Hello! My mom is going for level 1100 and something and she also has that error problem when she tries to buy more moves with gold or even to buy things with seeds, what should I do? The ID is: 10306975963

When I try to purchase gold bars I get the message [Unknown_String_ID]. Can this be fixed?

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