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Wendylou147
Posts: 2
Level 1
in Support
Best Answers
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Hello @Wendylou147 🤗 Hearty Welcome to our lovely Farm King Community!
I am sorry to hear that you have lost your saved boosters from your game!
Unfortunately, that is the side affect when we reinstall our game - whether we use a different device or same device. The reason for this is -- when we delete the App, the memory pertaining to the game also will be deleted.
** If all of those saved boosters are collected through "daily bonus" and the special events, they will not be reimbursed. But, if you have purchased any of those boosters, you can contact the King Customer Support team through the "Customer Care" tab
Even if you did not purchase any of your boosters, you can still contact the Customer Care team and see if they send some goodies towards you! But, no promises though 🙄
If you have any further questions or need clarifications, please type your reply in the blank box given below to my comment.
Hope everything works out! Have a Farmtastic rest of the week 🍒
Answers
-
Hello @Wendylou147 🤗 Hearty Welcome to our lovely Farm King Community!
I am sorry to hear that you have lost your saved boosters from your game!
Unfortunately, that is the side affect when we reinstall our game - whether we use a different device or same device. The reason for this is -- when we delete the App, the memory pertaining to the game also will be deleted.
** If all of those saved boosters are collected through "daily bonus" and the special events, they will not be reimbursed. But, if you have purchased any of those boosters, you can contact the King Customer Support team through the "Customer Care" tab
Even if you did not purchase any of your boosters, you can still contact the Customer Care team and see if they send some goodies towards you! But, no promises though 🙄
If you have any further questions or need clarifications, please type your reply in the blank box given below to my comment.
Hope everything works out! Have a Farmtastic rest of the week 🍒
