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My Iphone is logging into the wrong facebook account, have tried all the suggestions, nothing works
Carola_Trolley
Posts: 1
Level 1
in Support
Best Answer
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Hi Carola!
I've found the below steps on another thread and it should fully reset your current connection to Facebook:
1) Delete the Facebook app and the game app on your device (please note that Boosters and Lives will be lost)
2) Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data
Turn off the device and wait about 30 seconds to clear the cache
4) Turn on the device again and download the game again from App Store (but not the Facebook app)
5) Open Safari and log in to the correct Facebook account through the browser
6) Open the game and reconnect it to Facebook
Once you're connected you can reinstall the Facebook app and continue using it if you wish.
Cheers :-)
Answers
-
Hi Carola!
I've found the below steps on another thread and it should fully reset your current connection to Facebook:
1) Delete the Facebook app and the game app on your device (please note that Boosters and Lives will be lost)
2) Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data
Turn off the device and wait about 30 seconds to clear the cache
4) Turn on the device again and download the game again from App Store (but not the Facebook app)
5) Open Safari and log in to the correct Facebook account through the browser
6) Open the game and reconnect it to Facebook
Once you're connected you can reinstall the Facebook app and continue using it if you wish.
Cheers :-)
-
I was lazy and just tried step 2 of the above and that seemed to have helped. I have an iphone 6 plus. It worked!!! I also deleted my other facebook accounts from Settings>Safari>Passwords.
But that didn't do anything. I suggest trying #2 first and see if just clearing the cache helps.
