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Hi, my magic beans disappeared during the day. I had them this morning- I had around 70,000.
Lucia_Pincott
Posts: 2 Newbie
in Support
This morning when I was playing I had around 70,000 beans (or just under, I don't remember exactly) and when I got back to game later on this afternoon it shows 0. I had shut down my phone, restarted it but it still shows 0 beans. I haven't had any IOS update on my phone today so I don't think that would be issue. Please help
Best Answer
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Hello,
Thank you for your post.
I have checked your game account and your Magic Beans are still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account.
To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect.
To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your credentials.
I hope this information helps.
Kind regards,
Johnny
Answers
-
Hello,
Thank you for your post.
I have checked your game account and your Magic Beans are still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account.
To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect.
To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your credentials.
I hope this information helps.
Kind regards,
Johnny
