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Refund????

Monica_Garduno
Monica_Garduno Posts: 2

Level 1
in Support

I bought 10 gold bars but never received them and yet I got charged for them how do I get my gold bars or a refund please help....

Answers

  • Cuddles7_
    Cuddles7_ Posts: 2

    Level 1

    You can dispute the charge right from your invoice billing with Apple iTunes Store or Google play whichever it is they will refund your money 

  • Monica_Garduno
    Monica_Garduno Posts: 2

    Level 1

    I tried it says to contact this page...

  • Cuddles7_
    Cuddles7_ Posts: 2

    Level 1

    Hi   Under the picture of your purchase that shows on your invoice it states. " Report a problem "  if you press this it should take you to the Apple iTunes dispute  site  where you can explain your issue and it will be resolved 

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello Monica,

    Let me know if you were able to follow the steps provided by Cuddles7, or if you still need our help.

    Thanks,

    Johnny

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