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Does King even care?
Erin_Rutter
Posts: 2 Newbie
in Support
Do you guys even care about your player base? There are very few replies to people having problems with your games! Customer service is KEY when operating a business!!! Even if people aren't spending money, they might in the future and you're deterring them from doing so by ignoring their problems. Get your acts together please and make things right!
Answers
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Hi Erin- Thanks for posting on King Care, we want to welcome you to the community.
King Care is not a customer service channel but rather a community forum where players can discuss and share in game tips and talk about their favourite levels. We are all here to help, support and have fun together.
We have a small team of moderators to help keep our community fun, friendly and informative :-) We are also here to help when needed, we have a very high volume of questions at the moment so please know that it can take a while to get back to everyone.
Please search for the answer first, many questions have already been answered in our forums, if you cannot find your answer then post a question for the community.
If you require support with a refund or an account matter which needs to be answered by a member of King's Customer Support we will aim to answer you as quickly as we can or you can contact Customer Support here: https://king.com/faq/Games
