Game freezing.

stoohey · October 2022

Mine and hubby's game keeps freezing. Lost connection keeps popping up, and I can't play the game. What's going on?

PummyRaj · October 2022

Hello @stoohey 🤗 Hearty Welcome to our lovely Farm King Community!

I am sorry to hear that you are experiencing issues with the game 😔

Looks like there is a glitch in.the game! Please bear with us and we will get back to you 🙏

Note: Please DO NOT reinstall your game, as it will not solve the issue!

PummyRaj · October 2022

Hello @stoohey 🤗 Hearty Welcome to our lovely Farm King Community!

I am sorry to hear that you are experiencing issues with the game 😔

Looks like there is a glitch in.the game! Please bear with us and we will get back to you 🙏

Note: Please DO NOT reinstall your game, as it will not solve the issue!

PummyRaj · October 2022

https://community.king.com/en/farm-heroes-saga/discussion/386691/game-freezing

Hello again 🙋‍♂️

Can you please tell me which devices you and your husband are using?

To reply back, type in the blank box given below to my comment

Talk to you soon. Thank you 🌺

stoohey · October 2022

https://community.king.com/en/farm-heroes-saga/discussion/comment/2434615#Comment_2434615

Thank you

jeanps · October 2022

Hi @PummyRaj

I and many of my team are having the same problem. Says lost connection, but the connection is fine. Sometimes it freezes. I just close the game and restart. Hasn’t happened for ages. Thought it had gone away. But apparently it’s back. I’m on an iPad

PummyRaj · October 2022

https://community.king.com/en/farm-heroes-saga/discussion/comment/2434810#Comment_2434810

Hi Jean 🤗

Does the game work normal once you restart? Or does it freeze again?

On my iPad, the freezing is just random!

On my Android, that’s how it started - with Daily Bonus! Now, it is freezing most of the times!! I am trying to note down all that instances the game freezes!

** Can you please ask your teammates also to post here for me 🙏🏼 The more complaints we have the better it is, because the Studio will act as quickly as possible!!

jeanps · October 2022

Hi @PummyRaj

Freezing is random. Did it when I opened it today. Then reset itself without closing the game. I’ll monitor when it happens and let you know. I’ve asked my teammates to post on this thread

jeanps · November 2022

All ok today @PummyRaj

Game freezing.

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