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I am getting this message in Farm Heros Saga at the Harvest Rush. "OOPS YOU APPEAR TO HAVE LOST CONNECTION. I am on a Samsung s20 phone with all updates. HELP
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OK here are the 3 screenshots I've taken, the first one comes up, then you have to tap tap tap keep tapping the screen until you get the second screen shot, then the last is the opps one, doesn't matter if I have wifi on, data on or both, still does the same thing... very frustrating, it does it all the time, if you go into and of the icons down the bottom, like to check your quests etc, the next page you get up to get back to the map, is the harvest rush error again and again :( Really really frustrating, it's getting to the point that I don't want to play the game anymore sadly. :(
Hello @Xena1309🤗 Hearty Welcome to our lovely Farm King Community!
I am so sorry to hear that you are having issues with the Harvest Rush pop-up!! And, I agree with you about not reinstalling the game. And, I will not recommend "factory reset" at all.. because, it will be as if you have a brand new phone in your hands😶 I did that once a long time back and learnt from that mistake😅
Can you show me couple of screenshots of that Harvest Rush pop-ups?
Other features of your game -- Daily Bonus, special events, Farm Pass, Episode Race -- are all those working fine OR are you having any issue with them?
Can you reply with these details for me please?
To reply back, simply type your comment in the blank box (just like you did earlier). To post the screenshots, tap on the 2nd icon that is located in the bottom left corner.
Talk to you soon. Have a Farmtastic rest of the day🥕🥕
I am having the same problem, internet and WiFi working fine on my phone, I have a Samsung A50 it's got all the updates too, mine has been like this since before Christmas from memory, I have lots of boosters and gold that I don't want to loose, but reading another thread someone factory reset their phone, lost everything, all their boosters and still has the same harvest rush thing, so that didn't fix theirs and I'm not prepared to loose my companions. It's really annoying to say the least, makes me not want to play as the lag is terrible
ok
@Russ_Boudrie I am going to send you a PM, could you check your inbox and get back to me please 🤗
Thank you for coming back to us. Did you try any of the suggestions above? I will also pass this over to the CM just in case there is an ongoing issue.
Still happening on Samsung S20 phone and Vankyo S20 tablet. I am on level 3700
*
*Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Our House Rules
@Hi @Russ_Boudrie I am sorry that you didn't get a reply sooner. I would just like to mention that all of the moderators help in the community voluntarily while raising families and having lives away from the computer too. Usually @PummyRaj is very on the ball but with it being close to the holiday season too, she has been juggling many balls and not enough time to do it all in.
We appreciate your patience and understanding.
You stated its been happening for 3 weeks. Pummy of course will check as soon as she is able, but I suspect it is very likely the original event had ended but was still showing on your screen. This can cause the problem you were having.
Are you connected via Facebook or the Kingdom? If not, please make sure that you save progress via one of the two ways.
Do you have any saved boosters? If not, I would advise that you un-install the game. Reboot your device. Go to settings and clear the system cache. Then reinstall the game and log in. Once logged in all your progress, beans and gold will be back and hopefully the game will start playing nicely.
If you have any saved boosters, they will be lost as they are retained in the devices memory and not the games.
We usually advise a reinstall as a last attempt but sometimes it does help.
I didn't expect any help and I am not disappointed. MERRY CHRISTMAS
When I tap on "collect" a box appears that states OOPS! You appear to have lost connection. You'll receive your rewards when you reconnect. Samsung S20 all updates. I am not sure when it started but 3 weeks for sure. No freeze.It is when I try to c
ollect from event.
Hello Russ @Russ_Boudrie🤗 Hearty Welcome back to our lovely Farm King Community!
I am sorry to hear about the issue with Harvest Rush in your game😔
Can you please tell me few things...
Please post your reply by typing in the blank box given below to my comment.
Thank you and talk to you soon 🐥
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