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Farm Heroes Saga

Michel_Paquin
Michel_Paquin Posts: 12

Level 1
in Support

For quit a while I am not capable to send life nor receive any, The screen appears for 2 seconds and disappear.

«1

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,144

    Hi Michel, 

    in order to help you further can you tell me which device you are playing on?

    Thanks :)

  • Michel_Paquin
    Michel_Paquin Posts: 12

    Level 1

    I used a laptop

  • Lady_Choo
    Lady_Choo Posts: 26,144

    Hi :) Are you playing on Facebook or gameroom or on King.com?

    No matter which you are at this time, have you tried the troubleshooting steps? 

  • Michel_Paquin
    Michel_Paquin Posts: 12

    Level 1

    Hi Michel, 

    in order to help you further can you tell me which device you are playing on?

    Thanks :)

    I use a laptop
  • Michel_Paquin
    Michel_Paquin Posts: 12

    Level 1

    I am playing on Facebook and no I did nor try the troubleshooting step, I will give it a try right now.

  • Michel_Paquin
    Michel_Paquin Posts: 12

    Level 1

    I am playing on Facebook and I have tried the troubleshooting but no luck.

  • Lady_Choo
    Lady_Choo Posts: 26,144

    Hi Michel, 

    Can you explain a little more, does it flash up and then go? So your inbox doesn't open?

    You know when you want to send a life, that you have to at least lose a life before you can request (as it won't let you if you have 5) what happens then? Does it bring up a list of your friends?

  • Michel_Paquin
    Michel_Paquin Posts: 12

    Level 1

    It flash up and then go away, I know about the 5 lifes and I make sure I have less then 5 when trying and it does not bring me a list of my friend. Thanks again.

  • Lady_Choo
    Lady_Choo Posts: 26,144

    Is it a white box that flashes and goes or the list with all your friends in, and it doesn't let you select any? Sorry for all the questions, i'm trying to get a clear picture. 

    I think it could well be a glitch, you tried the troubleshooting so trying it again isn't going to help.

    Have you tried taking the app off from your Facebook, clearing cache and the FHS cookies, reboot your pc, go to the app and readd it to your facebook....then it will ask permissions again...

    Ooohhh...they have been fiddling with things (Facebook have) go to settings then apps, check FHS and make sure that you have allowed them to access your friends list. You might have done before, but they often change things and permissions can be reset. 

  • Michel_Paquin
    Michel_Paquin Posts: 12

    Level 1

    None of this has worked, well forget about it and thanks for your time.

Hey! Would you like to give us your opinion?

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