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No Booster

Naduun
Naduun Posts: 11

Level 2

I have the Problem since month!!! Why don‘t you fix this??? 

I got no Boosters at Choo Choos and all the other Level Events. 

«1

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,183

    Hi Naduun, 

    The majority of players are still earning boosters which is making it harder to pinpoint where the issue is. 

    Can you please try this troubleshooting and if it doesn't help, come back and let me know. But I will also pass this over to a moderator to see if she can do anything :)

    https://care.king.com/en/blog/article/is-your-game-crashing-on-an-ios-device

  • Lady_Choo
    Lady_Choo Posts: 26,183

    Also it might be worth looking at this link :)

    https://care.king.com/en/farm-heroes-saga/quest-rewards-missing

  • Naduun
    Naduun Posts: 11

    Level 2

    i Tried everything but it doesn‘t work. I reinstalled month ago and lost so many boosters. 

  • Lady_Choo
    Lady_Choo Posts: 26,183

    I am so sorry :( 

    I have passed it over to one of the team :)

  • Lady_Choo
    Lady_Choo Posts: 26,183

    Sorry about this. It is an ongoing issue, but Cez has waved her magic wand and you should have some little bonuses added. They will add on to the first device you open the game on though :)

  • Naduun
    Naduun Posts: 11

    Level 2

    Thank you very much but there is no little Bonus?!?! 

  • Lady_Choo
    Lady_Choo Posts: 26,183

    No rewards? Check your boosters and gold as I am not sure exactly what she gave you but if you cannot see anything different, I will add it to the list to be checked again. She has to go into your account, but will be able to see if there was a hold up or if it arrived :)

  • Naduun
    Naduun Posts: 11

    Level 2

    No rewards! No Gold or Boosters...

  • Lady_Choo
    Lady_Choo Posts: 26,183

    Ok, sorry about that. I have asked for it to be reviewed but it will be next week now as its the weekend. 

  • QueenB
    QueenB Posts: 15,524

    Ok, sorry about that. I have asked for it to be reviewed but it will be next week now as its the weekend. 

    Thanks for handling this Chicken Slayer and I'll get back to Naduun and help!/QueenB

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