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I lost my progress when i connected to Facebook, how can i recover it

Livelovelaugh
Livelovelaugh Posts: 1

Level 1
in Support

My old facebook account was hacked, so I created a new account, when I synced the game to my new Facebook account I lost all my progress. How can I recover it?

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

  • Rahul2323
    Rahul2323 Posts: 1

    Level 1

    After long time use candy crash saga but he can't recover Facebook

  • Lady_Choo
    Lady_Choo Posts: 26,434

    Hi @Rahul2323 and welcome to the community.

    Did you have your Facebook account synced with a kingdom account?

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