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Today I didn't receive Team Crystal Quest event.

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Comments

  • Nhulunbuy
    Nhulunbuy Posts: 27

    Level 3

    I did get Crystal Team Event (with my original list of team members). One of my team members contacted me to say they didn't get it. 4 others aren't playing so I don't know if they got it or not. What's the use of allowing only half the team to play?

    Prizes are pretty bad anyway...you need more incentive to play as it's fun to play as a team.

  • ElenaVorona
    ElenaVorona Posts: 1,883

    @PummyRaj

    I'm sorry that your assumptions were not confirmed. (I'm talking about 12 players.)

    @Nhulunbuy

    Thank you for letting us know that not all of your team members have the Team Crystal Quest.

    @Lady_Choo

    Do you have a connection with the team? Did all members of your team receive this event at the same time as you?


    I still don't have this event. None of our team members have confirmed that they have this event.

  • Lady_Choo
    Lady_Choo Posts: 26,068

    I see others in my team and anyone I know who's playing have them.... but I don't know if everyone is.

  • ElenaVorona
    ElenaVorona Posts: 1,883

    Thanks for the answer.

    The problem continues. We don't play team games. There is no Team Crystal Quest in our team.

  • Lady_Choo
    Lady_Choo Posts: 26,068

    We can mention it tomorrow and see if there is any more information.

  • Nhulunbuy
    Nhulunbuy Posts: 27

    Level 3

    I only have direct connection with one person in my team who didn't receive it but 4 are not playing. Do I remove them from my team? I don't want to as we have played together for some time. It's ridiculous if only half the team get the chance to play Crystal Quest. What do others think about the bonuses given on CQ? I think they should be better to give the team something to strive for.

  • ElenaVorona
    ElenaVorona Posts: 1,883

    @Lady_Choo @PummyRaj

    There have been no team games in the FHS for 11 weeks.

    How does the Studio justify this?

  • Lady_Choo
    Lady_Choo Posts: 26,068

    I had it the last two weeks but not this week.

    I suppose at the end of the day, they don't have to justify it. It's an event where we earn free items. They can end them at any time. It might be that it's not working correctly or it might even be their are improving it or bringing something else in. We'll see what we can find out 😊

  • MollyS
    MollyS Posts: 7,252

    Agree with @ElenaVorona we have been waiting for too many weeks for a team event. @BQN537 @CassD @jeanps None of the dozen players on my team have received the event and we have been asking for updates.

    Please let us know when we can receive an answer to this @PummyRaj @Lady_Choo

    There are very few ways left to earn any help in the game and I have NEVER received quests in my game, so rely on events like this weekly challenge. Thank you

  • CassD
    CassD Posts: 18,516
    edited July 2023

    I agree with @MollyS. Will the Studio please tell us whether we should continue to wait for this event to return? We know that events can be withdrawn at any time, but it would be good to know. We are tired of hearing that the Studio is working on things (not just in this game!) and it is taking away any incentive to play, especially following the reduction in the Daily Rewards. @MollyS still doesn't have any quests in her game, which makes it even more difficult when trying to obtain boosters.

    In addition, the answers received from the bot in Player Support are of no use, as we take all of these troubleshooting measures as a matter of course. The same thing applies to the Pro Tips - if we don't know about using boosters to win levels, we shouldn't be playing!

Hey! Would you like to give us your opinion?