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Connecting to Kingcare. No icon
Answers
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Hiya, can you see a cog icon? If you click there, there is no log in or log out button? Could you send a screenshot so I can pass it on to the moderator?
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Only a log in to facebook and I don't do facebook. Unable to log in to Kingdom as there is no icon for it.
Not sure how to do a screenshot on kindle
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That's unusual, but here is a link to the screenshot help....I am also going to pass it back to the team in case there are any issues
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Hi Megadebz,
I don't recall that there ever was build a connection to Kingdom for Farm Heroes Saga. It's only FB connected.
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Did this get solved? I also am missing the icon to sign in. Haven’t been able to get any rewards as it says no internet connection on my iPhone 7. I know the internet connection is fine since I already checked this. The app only gives me a Facebook connection option which I do not want to use. I have the settings icon. Adding the screen shot of what shows up when I click on it.
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Hi @Meghna915 and welcome to our adorable Community 😊 Thank you so much for posting a screenshot. I just checked my game and everything seem to be fine. Can you please check if your game is up to date? The latest version should be 5.21.3.0
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Hi @Meghna915 !
This was fixed a time ago so you should have it corrected if you have the latest update installed.
If it didn't get fixed by updating, then there should be a workaround that worked when players had this issue.
Open the game and stay on the start menu here (do not tap 'Play'):
Tap the round button with "?" to the right of the blue Connect button.
You should then get to this page and connect to Kingdom through the orange button below:
I hope this helps!0 -
Thanks for trying to help! I went to the App Store to hit update and now I have version 5.22.7 which seems to be an even newer version. The app looks a little different now but I don’t see any work around. No question mark. I waited for a bit on the page to see if it would show up later. Only the facebook connection option. I’ve taken photos of all 3 pages I see. Maybe you guys see something I don’t? When I hit the settings icon, it just goes back to the main menu or Facebook connect page with sound options. Also, the app keeps still saying I don’t have an internet connection and i’m 100% sure I do. Sometimes an icon shows on the map where I am in the game which makes me think I am already signed in... thought I made an account long ago when I originally started playing the game but there is no sign out etc. Also every time I try to collect the rewards i’ve Earned, it says I don’t have an internet connection. 🤷🏽♀️ I’ve added a picture of the rewards page too. Maybe I need to restart my phone? I don’t know.
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I have this same problem
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Hopefully someone figured it out since I still haven’t found a solution for it0
