Farm Heroes Saga

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Farm Heroes Saga

Discussions
Latest news about Farm Heroes Saga!
Support
Run into trouble in Farm? Ask for help or check past solutions here.
Level Tips & Help
Help for tricky levels!
Contests
Take part in Farmtastic contests and win Gold Bars or other goodies!
Ideas
Got a fresh idea to make Farm better? Let us know what’s growing in your mind!

Game freezes after watching ad for extra moves - 🚫 Issue Reported!

The feature to watch ads has recently been activated in my profile again. I had no issues whatsoever the last time, but this time after watching the first ad the game completely freezes and I have to restart it. This is extremely frustrating. Please could you look into the bug? Thanks

Accepted answers

https://community.king.com/en/farm-heroes-saga/discussion/comment/2742475#Comment_2742475

The Farm Studio is aware of it and working to fix it.

If you check the previous post of the Community Manager the issue will be solved in a couple of days 🌼

Hi @crispy88 and Welcome in the Farm Community 🍏 🍓 🥕

Sorry if you have a problem watching Ads in your game, in order to help you after your game has been restarted everything was ok 👌 or is something that happens often?

Could you please specify your device?

Many thanks 😊🙂

All comments

I contacted you yesterday re my jammed screen, and you asked me to send a screenshot of the problem. I did this, but my message has now disappeared from your listing. So I've attached the screenshot again to this message. I can't get past it to start the game, as pressing the Continue button doesn't work. Please could you resolve this problem for me? I run the game on a laptop/Windows 10.

Screenshot (4).png

Thanks.

https://community.king.com/en/farm-heroes-saga/discussion/comment/2795328#Comment_2795328

The Farm Studio is aware of it and they are still working to fix it!

We have in the Support area a thread about it: Game freezes watching Ads

we will move your comment in that thread.😉😉

Many thanks for your patience, I hope will be fixed soonest

I wish you a super day 🌞🌼

Yes there are adds in my game. It keep saying no I internet connection when viewing a add for extra turns . It's frustrating. Thank you for your time , concerning this matter.

Hi @bouliebat and Welcome in the Farm Community 🍏 🍓 🥕

Sorry if you have a problem with your game, in order to help you could you please give us more details?

Do you have Ads in your game and it happens just when to have to receive your reward?

Or it happens everytime you need a boosters?

Could you please specify your game device?

Many thanks 😊 😊 😊

Iam On level 569. When I go to use a booster it says connection lost. Any ideas why? Thanks 😞

daniecbernadeta

Dlaczego nie wszyscy mają reklamy i dodatkowe bonusy.czekam

playing4keepsgirl

I had the option to watch ads for additional moves or free boosters but a couple of days ago it disappeared and hasn't popped up since. It was a nice surprise when it was available because it gave us another opportunity to pass a level without spending real money. Some levels are so frustrating that it makes you want to delete the entire game. I guess it was too good to be true.

https://community.king.com/en/farm-heroes-saga/discussion/comment/2742691#Comment_2742691

Many thanks for your feedback 😊😊

Have a super day 🌻🌞

https://community.king.com/en/farm-heroes-saga/discussion/comment/2742392#Comment_2742392

Thank you, it seems to be working now. So all good!

https://community.king.com/en/farm-heroes-saga/discussion/comment/2742475#Comment_2742475

The Farm Studio is aware of it and working to fix it.

If you check the previous post of the Community Manager the issue will be solved in a couple of days 🌼

Hi everyone and apologies for the issue you have been experiencing with thee Ads!

The studio is aware of this and currently working on correcting this! In the meantime, please restart your device and see if that helps.

The issue should be solved during the next couple of days.

Apologies for the inconvenience and thanks for your patience while we work on this 😉

https://community.king.com/en/farm-heroes-saga/discussion/comment/2742396#Comment_2742396

Hi, I am using LG V50 ThinQ, Android 12. I have tried closing the game and also did the force quit but still the same problem occurred.

Hi, I am using LG V50 ThinQ, Android 12. I have tried closing the game and also did the force quit but still the same problem occurred.

Hello @Inch and Welcome in the Farm Community 🍏 🍓 🥕

Sorry if you didn't receive your gift after watching the Ads!

Did you try to close your game and check if playing a level and watching another ads happens the same problem?

Could you please specify your device?

Many thanks 😊 😊

Hi @crispy88 and Welcome in the Farm Community 🍏 🍓 🥕

Sorry if you have a problem watching Ads in your game, in order to help you after your game has been restarted everything was ok 👌 or is something that happens often?

Could you please specify your device?

Many thanks 😊🙂

I found this pop up after watching the ad. How can I get back my gift?

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

Hi @crispy88 and Welcome in the Farm Community 🍏 🍓 🥕

Sorry if you have a problem watching Ads in your game, in order to help you after your game has been restarted everything was ok 👌 or is something that happens often?

Could you please specify your device?

Many thanks 😊🙂

https://community.king.com/en/farm-heroes-saga/discussion/comment/2742475#Comment_2742475

The Farm Studio is aware of it and working to fix it.

If you check the previous post of the Community Manager the issue will be solved in a couple of days 🌼

All comments

I found this pop up after watching the ad. How can I get back my gift?

Hi @crispy88 and Welcome in the Farm Community 🍏 🍓 🥕

Sorry if you have a problem watching Ads in your game, in order to help you after your game has been restarted everything was ok 👌 or is something that happens often?

Could you please specify your device?

Many thanks 😊🙂

Hello @Inch and Welcome in the Farm Community 🍏 🍓 🥕

Sorry if you didn't receive your gift after watching the Ads!

Did you try to close your game and check if playing a level and watching another ads happens the same problem?

Could you please specify your device?

Many thanks 😊 😊

Hi, I am using LG V50 ThinQ, Android 12. I have tried closing the game and also did the force quit but still the same problem occurred.

https://community.king.com/en/farm-heroes-saga/discussion/comment/2742396#Comment_2742396

Hi, I am using LG V50 ThinQ, Android 12. I have tried closing the game and also did the force quit but still the same problem occurred.

Hi everyone and apologies for the issue you have been experiencing with thee Ads!

The studio is aware of this and currently working on correcting this! In the meantime, please restart your device and see if that helps.

The issue should be solved during the next couple of days.

Apologies for the inconvenience and thanks for your patience while we work on this 😉

https://community.king.com/en/farm-heroes-saga/discussion/comment/2742475#Comment_2742475

The Farm Studio is aware of it and working to fix it.

If you check the previous post of the Community Manager the issue will be solved in a couple of days 🌼

https://community.king.com/en/farm-heroes-saga/discussion/comment/2742392#Comment_2742392

Thank you, it seems to be working now. So all good!

https://community.king.com/en/farm-heroes-saga/discussion/comment/2742691#Comment_2742691

Many thanks for your feedback 😊😊

Have a super day 🌻🌞

playing4keepsgirl

I had the option to watch ads for additional moves or free boosters but a couple of days ago it disappeared and hasn't popped up since. It was a nice surprise when it was available because it gave us another opportunity to pass a level without spending real money. Some levels are so frustrating that it makes you want to delete the entire game. I guess it was too good to be true.

daniecbernadeta

Dlaczego nie wszyscy mają reklamy i dodatkowe bonusy.czekam

Iam On level 569. When I go to use a booster it says connection lost. Any ideas why? Thanks 😞

Hi @bouliebat and Welcome in the Farm Community 🍏 🍓 🥕

Sorry if you have a problem with your game, in order to help you could you please give us more details?

Do you have Ads in your game and it happens just when to have to receive your reward?

Or it happens everytime you need a boosters?

Could you please specify your game device?

Many thanks 😊 😊 😊

Yes there are adds in my game. It keep saying no I internet connection when viewing a add for extra turns . It's frustrating. Thank you for your time , concerning this matter.

https://community.king.com/en/farm-heroes-saga/discussion/comment/2795328#Comment_2795328

The Farm Studio is aware of it and they are still working to fix it!

We have in the Support area a thread about it: Game freezes watching Ads

we will move your comment in that thread.😉😉

Many thanks for your patience, I hope will be fixed soonest

I wish you a super day 🌞🌼

I contacted you yesterday re my jammed screen, and you asked me to send a screenshot of the problem. I did this, but my message has now disappeared from your listing. So I've attached the screenshot again to this message. I can't get past it to start the game, as pressing the Continue button doesn't work. Please could you resolve this problem for me? I run the game on a laptop/Windows 10.

Screenshot (4).png

Thanks.

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Latest news about Farm Heroes Saga!
Support
Run into trouble in Farm? Ask for help or check past solutions here.
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Take part in Farmtastic contests and win Gold Bars or other goodies!
Ideas
Got a fresh idea to make Farm better? Let us know what’s growing in your mind!

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