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problem with the game
Charitta
Posts: 9
Level 2
with each update it becomes not interesting to play. then the daily bonus is not accrued. after the last update, the game on the phone does not see the Internet. I play on Samsung m30. each level has to be completed in 1-2 weeks. there is no possibility to finish the moves if they remained after winning. some nonsense. not interesting, I want to quit and delete the game.
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Comments
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πHi, In Farm Heroes Saga You need stable Wi-Fi connection or atleast 3G SIM internet connection to escape from the Network Issue. After updating app, it Doesn't want to connect internet throw weak/medium range Wi-Fi signal, sometimes my Race, Events are gone. When i connect SIM Internet, literally it returnsπ
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I agree with your π last 2 sentence π
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Can you please try removing app data, then reinstall the app, use SIM Internet. Hopefully it will work fine on Samsung M30.
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Hi Keshav @keshavrfπ€
Thank you for trying to help the player!! But, please NEVER advice the players to reinstall the game &/or delete the App Data.
It causes them to lose all their saved boosters. And, if the player did not save the game, whole progress of the game is lost!!! The progress can be restored, but who will be responsible for those lost boosters? King will not reimburse themπ
Only the Community Managers can suggest that!! Sometimes, us - the Mods, with the permission of Community Manager, if there is a glitch in the game!!
Thank you for understandingπ£
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Hello @Charittaπ€ Hearty Welcome to our lovely King Community!
Missing Daily Bonus not an issue just in your game!! It is a bug that is affecting few more players!! Please click on this (Green lettered) link to join the discussion and post your comment --> Not getting Daily Rewards
The Farm game studio is investigating it and hopefully, they will fix it soonπ€
With regards to game becoming hard --> Which level are you at right now? In any game, it is natural for the levels becoming harder and harder as we level up... that's the way how the game works... not just Farm Heroes Saga, but any other gameπ
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I also wrote the disadvantage of uninstalling, but my comment is gone for approval. π
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I have good internet. Such a problem is observed not only on Wi-Fi, but also on the mobile Internet. Also checked on different Wi-Fi, the problem is repeated.
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Which device are you playing?
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@keshavrf please leave it to @PummyRaj to help the player as you're likely to end up confusing them. We have access to troubleshooting and potential issues and your comments broken up over several messages can lead to a game being lost.
If the troubleshooting fails we can ask the community manager to look into it.
If you're trying to help we appreciate the effort.
If it's for other reasons there are other threads for that π
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Thanks, I will refrain from commenting on help posts from today.
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