Farm Heroes Saga

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Farm Heroes Saga

Discussions
Latest news about Farm Heroes Saga!
Support
Run into trouble in Farm? Ask for help or check past solutions here.
Level Tips & Help
Help for tricky levels!
Contests
Take part in Farmtastic contests and win Gold Bars or other goodies!
Ideas
Got a fresh idea to make Farm better? Let us know what’s growing in your mind!

Cannot collect rewards - cannot move on or go back

Hi there

I have won some gold bars but cannot collect them. Not so bad but I cannot go back or move on from the screen below (which remains animated - it has not frozen). I'm playing from King.com on my own pc, ensured the game is the latest version and switched everything off and on again but nothing. This has happened before when it took a couple of days to resolve itself. Anything else I can do?

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https://community.king.com/en/farm-heroes-saga/discussion/comment/2787838#Comment_2787838

Could you let us know which game app version you have installed there and to check, have you tried reinstalling the game app to see if that helps clear the issue?

We haven't received much reports about this and I understand that you also have some issues not seeing any friends in the game... it sounds that there might be a connection issue but we need to know if you have tried reinstalling the game app yet?

Thanks 🙂

https://community.king.com/en/farm-heroes-saga/discussion/comment/2787838#Comment_2787838

Thanks, I have reminded @QueenB about your issues previously too 🙂

Yep.

You're playing on the windows app aren't you @KeepTrying ?

Not through Facebook. Directly via King.com on own PC. Have cleared browser cache but still no progress. Thanks.

Hi @KeepTrying and sorry to hear this is happening 😮

Is it through the Facebook browser you are playing? Have you tried clearing the browser cache?

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Hi @KeepTrying and sorry to hear this is happening 😮

Is it through the Facebook browser you are playing? Have you tried clearing the browser cache?

Not through Facebook. Directly via King.com on own PC. Have cleared browser cache but still no progress. Thanks.

You're playing on the windows app aren't you @KeepTrying ?

Yep.

https://community.king.com/en/farm-heroes-saga/discussion/comment/2787838#Comment_2787838

Thanks, I have reminded @QueenB about your issues previously too 🙂

https://community.king.com/en/farm-heroes-saga/discussion/comment/2787838#Comment_2787838

Could you let us know which game app version you have installed there and to check, have you tried reinstalling the game app to see if that helps clear the issue?

We haven't received much reports about this and I understand that you also have some issues not seeing any friends in the game... it sounds that there might be a connection issue but we need to know if you have tried reinstalling the game app yet?

Thanks 🙂

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Discussions
Latest news about Farm Heroes Saga!
Support
Run into trouble in Farm? Ask for help or check past solutions here.
Level Tips & Help
Help for tricky levels!
Contests
Take part in Farmtastic contests and win Gold Bars or other goodies!
Ideas
Got a fresh idea to make Farm better? Let us know what’s growing in your mind!

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