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Not receiving rewards after completing special events

Lilix Posts: 2

Level 1

May 2017 in Support

It has already happened to me several times. After completing a special event like the chicken coop for example, I don't get any reward or extra playing time..

Is this a recurrent issue? 

Thanks for your feedback! 

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Answers

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  Johnny_Ryall Posts: 3,725

  May 2017

  Hello.

  Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

  Kind regards,

  Johnny

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  Johnny_Ryall Posts: 3,725

  June 2017

  Hello,

  Thank you for the screenshots. I will need you to respond to the message I have sent you here on the site as we need to discuss personal information.

  Kind regards,

  Johnny

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  Lilix Posts: 2

  Level 1

  June 2017

  Hello,

  Thank you for the screenshots. I will need you to respond to the message I have sent you here on the site as we need to discuss personal information.

  Kind regards,

  Johnny

  Hi, I replied to your message yesterday. Thanks

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