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Lost Facebook Connection - More info here
Hi guys,
If you experience issues with Facebook connection - for instance, not being able to sync your progress or not being able to see your friend lists then please start by checking the steps in this thread: https://care.king.com/en/blog/article/facebook-lost-progress-and-friends-lists
I've seen several threads about this issue and we're currently investigating.
Mobile as well as the Win10 apps connecting to Facebook are affected.
I'll update you as soon as I know more.
- Mark
Answers
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Update 03.05.2018
We're still investigating the issue.
In the meantime I suggest that you sync your FB account with your Kingdom account and in the game settings connects to Kingdom. This thread shows the steps: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website
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Farm Heroes saga seems to have lost who I am and took me to the original 'newbie' play page. I opened a new we browser went to king.com and used the Log In link took me to a page that asked if I wanted to sign in using my facebook link. I did. That worked fine. Then I went back to my original web page and clicked to play Farm Heroes saga and it took me right to the play game page with all my previous level and name info. Don't know if this will work for ALL games now or if I'll have to do the same for other games I play on King.com.
Time will tell
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How much longer till this is fixed? I don't want to have to open another account.Update 03.05.2018
We're still investigating the issue.
In the meantime I suggest that you sync your FB account with your Kingdom account and in the game settings connects to Kingdom. This thread shows the steps: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website
