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Farm heroes saga not connecting to Facebook
Marzena1234
Posts: 13
Level 2
I'm still having trouble connecting the game to facebook, it keeps popping up that there is no connection. Other games work normally. Reinstalling the game didn't help. I guess it's time to say goodbye to Farm Heroes Saga and start playing something else. It's a shame because I've been playing it for a very long time. Android device. Sending a question to support doesn't help either, it gets the same automatic answer every time.
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Answers
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I'm sorry to hear about the ongoing trouble you're facing connecting Farm Heroes Saga to Facebook.
It's understandably frustrating, especially after enjoying the game for so long. Before bidding farewell to the game, let's try a few troubleshooting steps:
- Clear Cache and Data: Go to your device's Settings > Apps > Farm Heroes Saga. Try clearing the cache and data for the game. This often resolves connectivity issues.
- Check Permissions: Ensure that Farm Heroes Saga has all the necessary permissions enabled, including access to storage and internet connectivity. Check out here how to check FB permission!
If this doesn't help, do you happen to have access to a different device that you can try the game on and see if the same thing happens?
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All steps are not broken. It's the same on another device. I've seen at unity that I'm not the only one who has this problem.
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I still can't connect to the game through Facebook.
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I'm sorry to hear this issue is persisting 😯
It's been awhile since we spoke and you mentioned you had tried reinstalling the game app, can you try that again now?
We are not having any server issue that is affecting any connection issue so it's either the device or a bug in the game app that needs clearing and deleting it should have helped.
Do you get this error message as soon as you open the game app or when you're trying you send/except lives or use gold bars?
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